headwaiter/headwaitress - food and beverage services

2 days ago

Whistler, British Columbia, Canada Stonesedge Kitchen Full time $29,400 - $62,400 per year

Overview
Languages

English

Education

  • Secondary (high) school graduation certificate

Experience
2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area
  • Pub

Responsibilities
Tasks

  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers' complaints or concerns
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Serve food and beverages
  • Take orders and relay to kitchen and bar staff
  • Train staff
  • Provide customer service
  • Train or assist in the training of other workers

Supervision

  • No supervision responsibility

Credentials

Certificates, licences, memberships, and courses

  • Food and beverage server trade certificate

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Physically demanding
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player

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