Account Manager

2 weeks ago

Vancouver, British Columbia, Canada Cleantech Service Group Full time

Join Our Team as an Account Manager

We are looking for a motivated and enthusiastic Account Manager fluent in Mandarin and/or Cantonese. This role is ideal for someone ready to lead a dynamic team and manage operations across multiple residential buildings in the Metro Vancouver area.

Key Duties & Responsibilities:

  • Communicate effectively with clients and strata/property management to understand needs and resolve service-related issues promptly.
  • Supervise and lead a team of janitorial staff, ensuring adherence to company policies and procedures.
  • Lead, guide, and support Field Supervisors onsite at assigned buildings.
  • Conduct regular site visits to inspect work quality and address concerns.
  • Manage staff scheduling to ensure adequate coverage and efficient resource utilization.
  • Implement and enforce safety protocols to maintain a safe working environment.
  • Demonstrate flexibility by working across various locations throughout the Metro Vancouver area.

Requirements:

  • Fluency in Mandarin and/or Cantonese (required).
  • Proven experience in janitorial, facilities management, or building management.
  • Exceptional client-facing communication and relationship management skills.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Valid driver's license and reliable transportation (must have a vehicle).
  • High school diploma or equivalent.

Benefits:

  • Monthly gas allowance (CRA guidelines).
  • Health benefits
  • Growth opportunities within the company.
  • Profit sharing after one year of employment.

Salary:

  • $52,000 per year (depending on experience and qualifications) plus monthly gas allowance.

Schedule:

  • Start Date: December
  • Monday to Friday

Location:

  • Metro Vancouver area

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