Cosmetic Medical Receptionist

2 weeks ago

Edmonton, Alberta, Canada The Face Institute Full time $44,000 - $55,000 per year

Position Details

This Receptionist role offers
3 to 4 shifts per week (24–32 hours total)
. Applicants must have
full availability Tuesday through Friday
. Shifts are scheduled between
9:45 a.m. and 7:15 p.m.

Compensation

  • Hourly wage:
    $21–$22 per hour
  • Commission:
    8–10% on retail product sales (e.g., skincare)

We are seeking a compassionate and detail-oriented individual with a positive attitude who is passionate about aesthetics, wellness and helping others. 

Enthusiastic team player that wants to work in a collaborative environment towards everyone's growth and well-being including patients, staff and the community. 

Good multitasker that is proficient on the computer and thrives in a fast-paced environment. Willing and adaptable to changing roles in a dynamic continually evolving environment. 

Self-motivated with the ability to think critically, solve problems independently and work autonomously. 

Strong communication skills (verbal and written) with patients and within the team; medical receptionist, aestheticians, laser technicians, clinic management, and medical staff. 

Responsibilities

  • Answer patient inquiries and bookings via telephone, digital messaging and email in a polite and friendly manner.
  • Check-in patients upon arrival, bring patients to treatment rooms and prepare them for treatment (numbing, makeup removal), processing payments, and managing patient queue.
  • Issues patient forms and confirms completion.
  • Providing education-based sales for skincare and treatments.
  • Participate in social media filming and content creation. Perform social media engagement activities on the business account.
  • Light housekeeping within the clinic and stocking of supplies throughout the facility.
  • Keeping of inventory and ordering supplies.
  • Attending education training sessions, staff meetings and clinic events.
  • Assisting in daily operations.
  • Perform end of day cash out and consolidation.

Qualifications

  • Passionate about aesthetics and helping patients find the right cosmetic treatments and skincare solutions
  • Excellent computer skills and comfortable using technology such as laptops, tablets, booking systems, email, fax and digital messaging.
  • 1+ years of proven clerical, sales or customer service work experience
  • Previous experience in a clinic preferred (aesthetics, medical, dental, etc.)
  • Excellent communication skills, both written and verbal
  • Ability to work and stay organized in a fast-paced environment balancing multiple priorities
  • Flexible availability, willingness to work evenings should clinic need

If you possess the experience, we are looking for please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering The Face Institute as your potential future employer 

Benefits: 

  • Dental care
  • Extended health care
  • On-site parking
  • Clinic discount

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