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Front Desk Receptionist

2 weeks ago

Edmonton, Alberta, Canada Pure Performance Center Full time $35,000 - $50,000 per year

Job Summary

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer support in a fast-paced environment. This role is essential in ensuring smooth operations at the front desk of our wellness office, where attention to detail and excellent phone etiquette are crucial.

Responsibilities

  • Greet patients and visitors warmly, providing a positive first impression of the office.
  • Answer phone calls promptly and professionally, addressing inquiries and scheduling appointments.
  • Manage patient records by filing documents accurately and maintaining confidentiality.
  • Assist with billing inquiries and process payments.
  • Coordinate with massage staff to ensure efficient patient flow throughout the office.
  • Proofread documents for accuracy before distribution or filing.
  • Maintain cleanliness and organization of the front desk area.
  • Provide general administrative support as required in a medical office setting.

Qualifications

  • Previous experience as a Front Desk Receptionist or in a similar role within a dental or medical office is preferred.
  • Strong phone etiquette and customer service skills are essential.
  • Familiarity with MindBody is a plus.
  • Excellent organizational skills with the ability to manage multiple tasks efficiently.
  • Attention to detail, particularly in filing and proofreading tasks.
  • Ability to work collaboratively within a team environment while also being self-motivated.
  • High school diploma or equivalent; additional certification in office administration is an advantage.

Join our team and help us provide outstanding service to our patients while contributing to the smooth operation of our dental practice

Job Type: Part-time

Pay: $18.00-$21.00 per hour

Benefits:

  • Casual dress
  • On-site gym
  • On-site parking

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (required)

Work Location: In person