Client Support Attendant

Come work as a Client Support Attendant with Vancouver Coastal Health (VCH)

Vancouver Coastal Health is looking for a Client Support Attendant to join the team at Adanac Park Lodge in Vancouver, BC. Apply today to join our team

As a Client Support attendant, you will:

• Establish a supportive presence that promotes a variety of trauma informed interventions, practices and clinical services that cultivate safety and respect within a long-term care facility.
• Provide assistance to clients with complex health and cognitive needs and/or their caregivers from various cultural backgrounds by liaising with the clinician and community services, assisting nursing staff in monitoring clients' behaviour, and supporting the interdisciplinary team during the client care planning process.
• Act as a member of the on-shift response team for the site's fire, safety and security functions and intervene to fire, safety and security related complaints/hazards including non-clinical emergencies and aggression.

About Adanac Park Lodge (APL):

Adanac Park Lodge (APL) is a regional Vancouver Coastal Health (VCH) Long Term Care (LTC) program specializing in providing care to younger adults years) with complex health and behavioral needs.  APL's unique population of focus is younger adults who have concurrent Mental Health, Substance Use and/or Acquired Brain Injury; and who often have co-existing physical, developmental and/or chronic health conditions.  Clients who may be considered for admission are between19 and 65 year of age.  Residents may reside at APL for as long as they require the specialized services / environment to meet their care needs, up to an including end of life care.  APL has a diverse inter-disciplinary team who collaborate with residents and families in their care and on meaningful goals and engagement.  In accordance with the vision and values of the organization, APL's approaches & principles include; Person Centered Care; Trauma Informed Care; Recovery in MH; and Community Engagement.

Education & Experience

• Social Services Diploma from a recognized program, plus one year's recent related experience or an equivalent combination of education, training, and experience working with diverse population and marginalized groups, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.