Lead UX Designer

Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT
User Experience Designers at Open Text research, design, prototype, and test software products that solve critical business needs of our customers. Through a sound understanding of the underlying architecture, product vision and requirements, we create compelling, usable user interfaces for complex enterprise software applications across desktop, web, tablet, and mobile platforms. We work as essential development team members in a highly collaborative, agile environment to create industry leading Enterprise Information Management software solutions. The Lead UX Designer leads cross product unit design initiatives, coordinating all involved UX disciplines, and in close collaboration with stakeholders from Development and Product Management.

What You Will Do

• Conceptualize, create and deliver intuitive and compelling designs for a complex, multiplatform (web/browsers, iOS mobile, iOS tablet, Android mobile, Android tablet, windows desktop, mac desktop, Java, etc.) product suite that supports user needs and business objectives.
• Work with R&D leadership, Product Management, and Architecture teams to create a shared understanding of the impact of technical, architectural, and platform decisions on the user experience.
• Create and establish design concepts for product solutions that serve as basis for multiple product lines for a wide range of verticals.
• Advocate user needs throughout the development lifecycle in an agile/iterative environment to ensure the team develops the right product.
• Mentor peers, stakeholders, and teammates on customer-centered design principles and methodologies.
• Champion User Experience Design team initiatives, such as creation of design guidelines, process enhancements, toolkits, etc., fostering a customer-centered culture.

What You Need To Succeed

• 8+ years working as a UX designer. Applicants with eclectic backgrounds welcome.
• Strong technical background with the ability to quickly understand complex technical, architectural, and platform tradeoffs and provide guidance on their impact on the end user experience.
• 4+ years of experience as design lead in enterprise application design projects.
• Deep knowledge of UI prototyping tools (Axure, Adobe XD, Figma etc.) required. - Strong analytical and problem-solving skills, with the ability to conceptualize complex systems.
• Excellent listener, facilitator, communicator, and team player.
• Creative, with solid understanding of interaction design best practices / principles.
• Experience with designing for large scale design systems for multi-channel use cases.
• Knowledge of web accessibility standards (Section 508, WCAG, etc.) A plus
• Experience designing complex enterprise applications (DAM, ECM, SAP, RM, BPM, ERP, or WCM).
• Prior experience doing UX within an Agile environment.
• UI development experience (HTML, CSS, JS) for web, desktop, or mobile applications. Education
• Degree in HCI, Human Factors Engineering, Cognitive Science, Interaction Design, Computer Science, Industrial Design, Graphic Design, or related experience.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.