Salesforce Technical Architect

What you will do:

Johnson Controls is looking for an experienced Salesforce Senior Technical Architect to join our team. This strategic and technical leadership role will be responsible for designing, implementing, and optimizing Salesforce solutions that align with our business objectives. The ideal candidate will have extensive knowledge of the Salesforce platform, experience across multiple Salesforce clouds, and a proven track record of delivering scalable, secure, and high-performance solutions. You will be responsible for guiding and mentoring a team of Salesforce Developers and ensuring adherence to best practices throughout all phases of development.

How you will do it:

• Lead the design and architecture of scalable Salesforce solutions that meet complex business requirements.

• Collaborate with stakeholders to translate business needs into well-architected technical solutions, ensuring alignment with strategic business goals.

• Oversee and mentor a team of Salesforce Tech lead, Developers, data analysts and integration developers providing guidance on design patterns, architectural best practices, and development methodologies.

• Conduct technical design reviews and code reviews to ensure high-quality deliverables and adherence to coding standards.

• Architect integrations between Salesforce and external systems, leveraging REST and SOAP APIs for seamless data flow.

• Define the system architecture landscape, identify gaps, and deliver comprehensive solutions to achieve desired business outcomes.

• Implement best practices for platform security, including authentication, data sharing, and encryption protocols.

• Stay current with Salesforce releases, trends, and features, recommending and implementing relevant updates to enhance system capabilities.

• Collaborate with cross-functional teams, including DevOps, QA, and Change Management, to ensure smooth deployments and optimal performance.

• Act as a liaison between technical teams and business stakeholders, effectively communicating technical concepts to non-technical audiences.

• Foster a culture of continuous improvement, encouraging knowledge sharing and professional development within the team.

• Design and develop robust, maintainable solutions.

• Collaborate with offshore and onshore teams, including UI/UX Leads, Product Owners, Delivery Leads, and Technical Architects.

• Evaluate user requirements in partnership with the Product Owner and engineering teams.

• Make recommendations for interacting with legacy systems and create design documents to illustrate software components.

• Read and interpret existing code bases and ensure quality and performance of solutions.

What we look for:

• Bachelor's degree in Computer Science, Engineering, or related field.

• 10-12 years of experience with the Salesforce platform, including architecture and development across multiple Salesforce cloud platforms. Candidates with experience in Sales Cloud, Experience Cloud, Commerce Cloud, Marketing Cloud and Service Cloud.

• Expertise in Salesforce Experience Cloud and Commerce Cloud (B2B or B2C) is a must.

• Proven experience leading technical teams and managing architectural integrity in complex environments.

• Strong understanding of scalable, performance-driven solutions, and design patterns for large data volumes.

• Expertise in Salesforce integration techniques, including experience with REST/SOAP APIs and data integration tools.

• Deep knowledge of data modeling, governance, and management practices within the Salesforce environment.

• Familiarity with implementing authentication & authorization (SSO) with external systems as service provider or identity provider.

• Familiarity with DevOps practices, CI/CD pipelines, and deployment automation tools.

• Active Salesforce certifications (e.g., Application Architect, System Architect, Technical Architect) are highly preferred.

• Strong analytical and problem-solving skills, with the ability to address complex challenges proactively.

• Excellent communication and collaboration skills, with a focus on stakeholder engagement and team mentorship.

Preferred Experience:

• Salesforce Commerce Cloud, Experience Cloud, Marketing Cloud, Sales Cloud and its integration with other Salesforce products.

• Experience building Experience cloud sites with LWR/LWC, Coveo. Utilizing Data Cloud or similar platforms for data analytics and management.

• Knowledge of SFDC environment management, release management, and version control methodologies.

• Activities related to keeping the ecosystem up to date with emerging Salesforce technologies and trends.

HIRING SALARY RANGE: $99,000 CAD - 133,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.