Technical Sales Specialist III, Platform, Cloud

6 days ago

Toronto, Ontario, Canada Google Full time US$140,000 - US$200,000 per year
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Preferred qualifications:
  • Experience implementing, integrating, or migrating Contact Center as a Service (CCaaS) platforms, specifically within large enterprise environments.
  • Experience in migrating applications and services to cloud platforms.
  • Experience prospecting, and building and maintaining customer relationships from scratch.
  • Understanding of contact center optimization tools.
  • Passion for building out Greenfield territories.


About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical business teams to accelerate the adoption and differentiation of Google Cloud's Contact Center and Communications Platform offerings. Your primary mission will be to help prospective and existing customers who rely on mission-critical voice, chat, and digital interactions and understand the power of integrating Google Cloud into their core telephony and customer experience ecosystems. You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Lead technical discovery sessions with customers and partners to understand their current contact center architecture, operational issues, and strategic business goals.
  • Translate complex business requirements into technical blueprints and recommended architectures utilizing Google Cloud services.
  • Present and articulate the technical value proposition of Google Cloud's conversational AI and contact center solutions to various audiences, including IT architects, contact center operations leaders, and C-level executives.
  • Provide subject matter expertise on the competitive landscape, effectively positioning Google Cloud solutions against competitor offerings based on technical capability, scalability, and integration complexity.
  • Assist with building and delivering successful proof-of-concepts (POCs) to validate technical fit, and subsequently driving the solution implementation by assisting with configuration of the platform and integrating it with customer systems.

  • Technical Sales Specialist III, Platform, Cloud

    2 weeks ago

    Toronto, Ontario, Canada Google Full time US$120,000 - US$180,000 per year

    Minimum qualifications:Bachelor's degree or equivalent practical experience.10 years of experience in a customer-facing or support role.Experience engaging with, and presenting to, technical stakeholders and executive leaders.Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.Preferred...

  • Technical Support Specialist

    5 days ago

    Toronto, Ontario, Canada Business Cloud Full time $60,000 - $90,000 per year

    Job SummaryTitle: Technical Support SpecialistDepartment: Client Support ServicesType: Full-time, salaried, paid vacation, benefits, training includedReporting to: Sr. Director, Client Support ServicesWhy Work For UsBusiness Cloud is a managed technology service provider (MSP) supporting small and medium-sized organizations across Canada as both a Google...

  • Technical Support Specialist

    1 week ago

    Toronto, Ontario, Canada Bloom Equity Partners Full time $60,000 - $90,000 per year

    Location:Remote (preferably Canada)Department:Customer SupportAbout UsSoutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations across industries to preserve...

  • Cloud Generation Specialist 1

    6 days ago

    Toronto, Ontario, Canada Pax8 Canada Full time $67,000 - $75,000 per year

    Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world's favorite place to buy cloud products. We...

  • Principal Solutions Specialist, Cloud

    6 days ago

    Toronto, Ontario, Canada Google Full time $160,000 - $250,000 per year

    Minimum qualifications:Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10 years of experience as an enterprise developer or in a customer-facing role.Experience in cloud market insights and cloud computing across applications, infrastructure, storage, platforms, or data.Experience engaging with, and...

  • Sales Specialist Manager

    2 weeks ago

    Toronto, Ontario, Canada Aquent Full time $80,000 - $120,000 per year

    Sales Specialist Manager (Contract) – Global Tech LeaderLocation:Toronto, ON (Hybrid: Tue–Thu in-office, Mon/Fri remote)Contract:12 months (potential extension)Pay:$60–$75/hour CAD (W2 through Aquent, with benefits)Start Date:ASAP :)Employer:Partnering through Aquent with aworld-renowned technology companydriving innovation in digital products,...

  • Software Engineer III, Data Platform

    1 week ago

    Toronto, Ontario, Canada GlossGenius Full time US$120,000 - US$180,000 per year

    About GlossGeniusGlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. Over 100,000 small business owners have chosen to rely...

  • Manufacturing Specialist III

    6 days ago

    Toronto, Ontario, Canada Apex Systems Full time $100,000 - $120,000 per year

    Specialist III - External Manufacturing (Biotech)Client:Biotechnology companyContract/Perm & duration:12-month contractLocation:TorontoThis position will be mostly working onsite, downtown Toronto.Our biotech client is seeking an External Manufacturing & Services, Specialist III to support their External Partners & Procurement activities. The External...

  • Technical Support Specialist

    5 days ago

    Toronto, Ontario, Canada Shakudo Full time $60,000 - $90,000 per year

    About the Job & Shakudo At Shakudo, we are building the world's first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo's end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs. As we...

  • Software Engineer III

    7 days ago

    Toronto, Ontario, Canada ZoomInfo Technologies Full time $120,000 - $180,000 per year

    As a Software Engineer III on the Engagement Data team, you will be a key contributor to the team that processes and maps customer engagements to CRM entities in real-time, supporting some of the largest enterprises on the planet with multinational workforces. If you like working on tough problems, whether that's building streaming data systems that process...