Proposal & Business Development Coordinator

Proposal & Business Development Coordinator
At TWD, we know the secret to success isn't just technical skill, it's the people behind it. That's why we hire for attitude first. If you're collaborative, positive, and driven to grow, you'll thrive here. We're not a typical EPCM company. We're a family-oriented team with global reach, working on exciting projects in Oil & Gas, Infrastructure, Renewables, and more. Our name says it all: Together We Deliver. This position will be based out of Calgary, AB. 

Summary:
The Proposal and Business Development Coordinator plays a central role in supporting the company's growth by managing high-quality proposal development while fostering strong client relationships. This individual coordinates the end-to-end proposal process, ensuring submissions are compliant, compelling, and aligned with client needs, while also actively engaging with clients to maintain relationships, identify opportunities, and support strategic business development initiatives.
Serving as a bridge between internal teams and external clients, this role combines proposal leadership, business development support, and client engagement. The individual ensures opportunities are tracked, proposals are executed with excellence, and clients receive attentive, professional communication that strengthens trust and positions the company for sustained growth.

Client Outreach & Relationship Management

• Serve as a point of contact for assigned clients, supporting ongoing relationship management and communications.
• Proactively reach out to existing and potential clients to identify upcoming opportunities and maintain regular engagement.
• Assist in scheduling and preparing for client meetings, including research, briefing notes, and follow-ups.
• Track client feedback, preferences, and business needs to support account planning and client retention efforts.
• Support business development leads in maintaining CRM data accuracy and ensuring timely follow-up on leads.

Proposal Management & Content Development

• Lead the end-to-end proposal process — from kickoff to final submission — ensuring deadlines, compliance, and quality standards are met.
• Coordinate proposal and qualification package submissions, including generation, writing and research  ensuring brand consistency and timely delivery.
• Write and edit proposal content, executive summaries, and key messaging sections to ensure clarity, professionalism, and client alignment.
• Review client RFQs/RFPs to identify requirements, risks, and competitive insights.
• Support pre-positioning efforts by understanding client objectives and tailoring proposal strategies accordingly.
• Coordinate inputs from multidisciplinary teams including engineering, procurement, project management, and business development.
• Develop proposal outlines, schedules, and task assignments to maintain an organized and transparent process. Translate technical input into persuasive, client-focused language.
• Ensure that proposals meet client requirements, reflect brand consistency, and highlight differentiators.
• Facilitate proposal reviews, debriefs, and lessons-learned sessions to drive continuous improvement.

Business Development Support

• Support pursuit planning, including opportunity tracking, market research, and competitor analysis.
• Collaborate with marketing and technical teams to prepare presentations, project sheets, and marketing materials.
• Maintain up-to-date records in the CRM system, ensuring opportunities, contacts, and actions are accurately logged.
• Assist with tracking business development metrics, preparing reports, and monitoring client engagement activities.

Marketing & Outreach Initiatives

• Support organization and participation in conferences, trade shows, and client events.
• Help coordinate social media and marketing initiatives aligned with BD goals.
• Contribute to the creation and distribution of targeted email campaigns and client newsletters.

Qualifications

• Post-secondary education in Business, Marketing, Communications, or a related field.
• 2–4 years of experience in business development, client relations, or marketing coordination (engineering or professional services experience an asset).
• Strong written and verbal communication skills, with professional presence in client-facing situations.
• Proficiency with CRM platforms (e.g., HubSpot, Salesforce, or similar) and Microsoft Office Suite.
• Highly organized with excellent attention to detail and the ability to manage multiple priorities.
• Collaborative and proactive approach, with a strong client service mindset.

Key Attributes

• Client-focused and relationship-oriented.
• Energetic communicator with initiative to reach out and follow up.
• Comfortable working independently and as part of a team.
• Strong sense of accountability and follow-through.

ROLE COMPETENCIES

• Strategic thinker with an eye for detail.
• Strong communicator with the ability to craft compelling, client-focused narratives.
• Confident facilitator who can guide technical teams through the proposal process.
• Highly organized, deadline-driven, and adaptable to shifting priorities.
• High Level of Excel, MS Office and PowerPoint Skill Set
• Independent Thinker and Self Starter
• Outstanding written and verbal communication skills
• Concise and precise writing style with accurate grammar and composition skills
• Ability to transform complex technical information into clear and simple language
• Refined attention to detail with strong research and analytical ability
• Outstanding organizational and time management skills
• Demonstrated accountability for actions and outcomes
• Excellent collaboration, teamwork, and relationship building ability

We embrace diversity and are committed to creating an inclusive environment for everyone. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources Team.

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