Technical Analyst

Dawn InfoTek
Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of
Technical Analyst
to join our dynamic team for our client, one of the
major banks.

Hybrid -
2 days a week, subject to change

Contract Duration:
01/19/2026 to 06/30/2026

Possibility of extension & conversion to FTE: Possibility of extension

Typical Day in Role:

• General Intune administration, including device management, software deployment, package creation, patching, and troubleshooting.

• Configure and maintain security, compliance, conditional access, and data protection policies within Microsoft Entra ID.

• Manage full digital identity lifecycle: provisioning, deactivation, RBAC, permission delegation, and access governance.

• Automate administrative and operational tasks using PowerShell and other scripting tools.

• Monitor and enforce security compliance; generate audit, reporting, and governance documentation.

• Support second- and third level incidents related to identity, access, devices, and Intune deployments.

• Participate in designing identity, mobility, and enterprise security architectures.

• Coordinate testing, validation, and rollout of new features, updates, and platform changes.

• Provide consultancy on Intune administration, implementation, and best practices.

• Develop test plans, test strategies, and perform manual/automated testing for software packages and deployments.

• Collaborate with global teams to standardize and automate tools, processes, and technologies for software deployment and reporting.

• Work closely with infrastructure, security, technical support, and development teams to ensure integrated operations.

• Support large-scale, complex Intune environments across cross-domain architectures.

• Operate within a global team structure (Canada, Caribbean, US, UK, LATAM) with 24/7 rotational support for extensive server/workstation environments.

• Maintain documentation for operational procedures, technical configurations, and user guides.

Candidate Requirements/Must Have Skills:

• 8+ years of working experience as a Technical Analyst.

• 5+ years of experience implementing and supporting
Microsoft Intune and Entra ID. (SCCM, Application Packaging, Reporting/SQL queries; Software Distribution, through Intune and SCCM, Autopilot)

• 3+ years of experience in managing device and/or identity management platforms.

• 2+ years of experience with
Microsoft Defender
for Endpoint, Microsoft Purview, and Microsoft Compliance Manager.

• 2 + years of experience integrating cloud services
(Microsoft 365, Azure) with identity/security solutions.

• 1+ year experience with
Entra Policies, Active Directory and Group Policy
.

Nice-To-Have Skills:

• Bilingual in
Spanish
.

• Experience in automation with PowerShell and use of monitoring tools.

• Experience in Power BI reporting and integrating with Intune to generate dashboards.

• Exposure to enterprise-scale identity/security projects in financial services.

Soft Skills Required:

• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization.

• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences.

• Ability to work as part of a team, as well as work independently or with minimal direction.

Education:

• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field required.