Business Operations Intern

2 weeks ago


Markham, Ontario, Canada Broadridge Full time $22 - $25

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Business Operations Intern will work closely with team members across Business Operations, Issuer Operations, and Client Management Services to gain hands-on exposure to end-to-end operational processes that support Issuer Shareholder meetings.

This internship is designed to provide real-world experience through job shadowing, process observation, and active participation in daily operational tasks. The intern will bring a fresh set of eyes to existing workflows, helping identify inefficiencies, risks, and opportunities for automation or improvement, particularly during high-volume periods such as Proxy season.

Summer Internship: May August 2026

Key Job Functions/Responsibilities

Operational Support

  • Job shadow Business Process Operations Administrators to understand daily workflows and end-to-end processes

  • Assist with daily operational activities supporting Issuer Shareholder meetings

  • Support peak processing periods, including Proxy season, as required

Data & Systems Support

  • Prepare source data for entry by opening, extracting, and sorting mail

  • Verify and log receipt of data, identify missing information, and help establish processing priorities

  • Enter and update data (alpha and numeric) into internal systems accurately and efficiently

  • Perform tasks using Microsoft Excel, Microsoft Access, and internal proprietary systems

  • Identify and escalate discrepancies or document deficiencies to Client Managers or Team Leads

Process Improvement & Automation

  • Observe workflows to identify inefficiencies, manual workarounds, and repetitive tasks

  • Document current-state processes and suggest potential improvements

  • Propose ideas for automation, standardization, or simplification of work processes

  • Collaborate with team members to discuss and refine improvement opportunities

Compliance & Confidentiality

  • Handle sensitive information responsibly and maintain strict confidentiality

  • Follow company policies, procedures, and data protection standards

Basic Skill Level Requirements

Education:

  • Currently enrolled in 2nd or 3rd year Business Administration, Operations Management, Information Systems, or related University Degree or College Diploma program

Skills:

  • Strong attention to detail and organizational skills

  • Ability to work with large volumes of data accurately

  • Strong analytical mindset with an interest in process improvement and automation

  • Good written and verbal communication skills

Tools:

  • Basic to intermediate proficiency in Microsoft Excel (required)

  • Familiarity with Access is an asset.

Recruitment Process  

Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.   

Compensation

Salary Range: $22.00- $25.00/hour (CAD). Compensation may vary depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. 

AI Disclosure 

No AI or automated tools are used in the screening or assessment of applicants for this role.  

Vacancy Disclosure 

This posting is for an existing and currently open position within Broadridge.  

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

  • Employment verification

  • Education verification

  • Credit inquiry

  • Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

#LI-TN1 #LI-Onsite

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.



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