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Parts Advisor

2 weeks ago

Medicine Hat AB TB V, Canada Medicine Hat Toyota Full time

Parts Advisor

Medicine Hat Toyota is looking to add to our team. We are looking for a Parts Advisor to join our business. This fast-paced, hands-on position involves supporting our parts customers and technicians, and works closely with other departments in the dealership. If you are someone with proven experience in an automotive parts environment, who has an insatiable drive for success and leadership, we want to hear from you.

Responsibilities include:

  • Maintaining a department centered around the customers service experience.
  • Answer telephone calls, indicate prices, and provide any other information.
  • Identifying parts and using parts catalogues
  • Researching new products
  • Shipping, receiving and coordinating delivery of parts
  • Providing service and developing relationships with customers and wholesale accounts
  • Communicating effectively with customers and coworkers regarding the status of parts orders
  • Invoicing, supporting service and sales staff
  • Ensuring our manufacturers policies and procedures are adhered to
  • All types of service work are delivered efficiently, with a high level of quality control.
  • Maintaining a safe work environment in accordance with dealership health and safety policies.

Successful Candidates Possess:

  • Excellent interpersonal skills with an upbeat and engaging attitude.
  • Customer relationship skills including listening and the ability to communicate effectively.
  • Excellent verbal communication and writing skills.
  • Ability to manage customer complaints and resolve difficult situations.
  • Organized and pays attention to detail.
  • Ability to follow set and standard procedures.
  • Excellent time management skills and the ability to multitask.
  • Flexible and open to change; take on special tasks as needed.
  • Ability to work independently and take self-initiative
  • Must have a valid driver's license and a clean driver's abstract.
  • Strong knowledge of automotive parts and technical/mechanical repairs.

  • Basic computer skills.

  • Preference will be given to those with Automotive Parts experience

  • High School Diploma

Medicine Hat Toyota provides:

o a competitive compensation package

o a great benefit package for you and your family

o support from an experienced parts team

o a commitment to team growth through the development of individuals

o a commitment to work life balance that helps to guide all decisions

o clear targets and expectations that update based on market conditions

Our preference is to encourage applicants apply in person with a resume attention: Craig Renwick, Parts Manager at Medicine Hat Toyota. If you are interested but cannot make it in, please apply online