Internal Sales Representative for Refrigeration

2 days ago

Montreal, Quebec, Canada The Master Group Full time $50,000 - $65,000 per year

Master, for over 70 years

We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.

What you will accomplish with us:

  • Assessing customer needs and resources and recommending appropriate goods and services
  • Providing data for product design when goods and services must be tailored to the customer's needs
  • Preparing specifications based on project plans/specifications and the full proposal
  • Preparing technical drawings and data sheets for client approval
  • Answering calls from clients and external representatives
  • Ensuring that finished projects are complete and accurate
  • Managing projects and working with mechanical contractors and engineers
  • Informing customers about standards
  • Following up with customers verbally or in writing to ensure their satisfaction
  • Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies
  • Answering customer requests, questions and complaints related to products and services

What You Bring to Our Team:

  • Completed secondary school diploma
  • Training related to the sales field or in an HVAC-R field
  • Sales training
  • Excellent verbal and written communication
  • Answering the phone professionally and providing excellent customer service
  • Ability to work under pressure and work quickly
  • Organizational and time management skills
  • Initiative and resourcefulness
  • Sales skills

Compensation Information:

Base Salary Range: $50,000 - $65,000 annually

Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate's skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.

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