Coordinator, Growth Operations

20 minutes ago

Toronto, Ontario, Canada BrainStation Full time

About the Role

As the Coordinator, Growth Operations, you will play a key role in delivering an unparalleled experience to every customer who interacts with the BrainStation brand. You will be responsible for all inbound inquiries across various channels and platforms. Living at the intersection of technology, education, and growth, you are an individual who is fascinated with all things digital, thrilled to create incredible customer experiences, and eager to contribute to BrainStation's overall success.

Responsibilities

  • Maintain the responsibility & accountability for all inbound customer interactions via a number of platforms
  • Triage requests to the appropriate teams to ensure a seamless, high-quality experience
  • Address and solution any unique scenarios as they arise and ensure they are completed in a timely manner
  • Work closely with our broader growth team to ensure we are meeting our objectives and exceeding expectations
  • Provide feedback to all stakeholders on a regular basis to ensure the improvement and enhancement of processes
  • Document and build playbooks to support team growth and development

Requirements

  • Bachelor's degree 
  • 1-2 years of work experience in customer success, or a related industry
  • A willingness to learn and a coachable attitude
  • Ability to thrive in a dynamic, collaborative team environment
  • Desire to find creative solutions to challenges and problems
  • Ability to juggle multiple projects and work independently
  • Aptitude for learning and using new software

Perks and Benefits

  • Mentorship Programs
  • Comprehensive Health & Wellness Benefits Package
  • Retirement Planning
  • Parental Leave Program
  • Flexible Working Hours
  • Work from Home Flexibility
  • Service Recognition Programs
  • Socials, Outings & Retreats
  • Culture of Learning & Development

About BrainStation

BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world.

Bonus: Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

#LI-Hybrid

  • Senior Marketing Coordinator

    1 day ago

    Toronto, Ontario, Canada Isaac Operations Full time

    Company DescriptionWho We Are.While technically we're an operational consultancy, we don't like to call ourselves consultants. We're a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving...

  • Sales Operations Coordinator

    2 days ago

    Toronto, Ontario, Canada SharpStakes Full time

    Job Title: Sales Operations CoordinatorLocation:Toronto / RemoteType:Full-TimeAbout SharpStakesSharpStakes is building the next generation of sports engagement — combining community, data, and gamification to help fans make smarter bets and enjoy sports on a deeper level. Our ambassador channel drives the majority of our growth, and we're scaling the...

  • Operations Coordinator

    1 day ago

    Toronto, Ontario, Canada Vretta Full time

    Vretta is looking for an Operations Coordinator who will support the end-to-end assessment lifecycle by coordinating operational tasks, resources, and communication across teams to ensure accuracy, efficiency, and on-time delivery. This role maintains and improves standard operating procedures, tracks progress and KPIs, manages complex technical escalations,...

  • Operations Coordinator

    6 hours ago

    Toronto, Ontario, Canada Centre for Heart Living Full time

    Operations Coordinator | Part-Time, In-Person | Downtown Toronto$30/hour | 2-3 weekdays/week | 9 AM - 5 PMFree parking + wellness benefits + access to transformational programsAbout UsI'm Dr. Lise Janelle, and I've spent years helping high achievers break through the subconscious blocks that hold them back from the success they're capable of. I created the...

  • Clinic Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Perennial Full time

    Clinic Operations CoordinatorStatus:Full-TimeLocation:Toronto, OntarioStart Date:December 2025 – January 2026About PerennialPerennial delivers integrated primary care and wellness services directly within retirement residences, combining on-site and virtual care to meet seniors where they are. By proactively anticipating the needs of older adults, we...

  • Marketing Operations Coordinator

    2 hours ago

    Toronto, Ontario, Canada Brodie Rec. League Full time $50,000 - $65,000

    ROLE OVERVIEWThis role is the operational backbone of Brodie's registration marketing machine. You own the day-to-day execution that converts thousands of athletes each season—managing campaigns, automated workflows, web portal updates, and registration communications across 22+ markets. Your precision ensures seamless registration cycles, your systems...

  • Operations Coordinator

    5 hours ago

    Toronto, Ontario, Canada AGT Electric Cars Full time

    Job Title: Operations Coordinator Company Overview: AGT Electric Cars is a leading Canadian manufacturer of electric vehicles, specializing in low-speed vehicles (LSVs), neighborhood electric vehicles (NEVs), utility task vehicles (UTVs), all-terrain vehicles (ATVs), burden carriers and golf carts. Founded in 2009 and headquartered in Scarborough, Ontario,...

  • Marketing Operations Coordinator

    5 hours ago

    Toronto, Ontario, Canada VOICES Full time

    Marketing Operations CoordinatorLocation: Hybrid - See "Hybrid Work Details" section below for more informationPosition Type: Full-TimeVacancy Status: This posting is for a new role.About UsVoices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voice over, Voice AI, and ethically...

  • Logistics/Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Bilingual Source Full time

    Logistics/Operations Coordinator (English required)Toronto, ON| In-Office | Full-Time | $60,000 to $75,000IntroductionAre you passionate about international logistics, thrive under pressure, and looking to grow your logistics career in a dynamic global operation? Our client, a global player in industrial product sourcing and distribution, is looking for a...

  • Global Mobility

    1 week ago

    Toronto, Ontario, Canada Isaac Operations Full time

    Company DescriptionWho We Are.While technically we're an operational consultancy, we don't like to call ourselves consultants. We're a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving...