Sales Operations Coordinator

1 week ago

Toronto, Ontario, Canada SharpStakes Full time

Job Title: Sales Operations Coordinator

Location:
Toronto / Remote

Type:
Full-Time

About SharpStakes

SharpStakes is building the next generation of sports engagement — combining community, data, and gamification to help fans make smarter bets and enjoy sports on a deeper level. Our ambassador channel drives the majority of our growth, and we're scaling the systems, training, and operations behind it. This role is critical in shaping how hundreds of ambassadors perform, stay motivated, and improve over time.

Role Overview

We're hiring a Sales Operations Coordinator to support and scale SharpStakes' Ambassador Program. You will manage day-to-day operations, onboarding, training, performance tracking, and communication for our ambassador team. Your goal is to make every ambassador more effective — and make the entire program run smoothly and predictably.

This is a hybrid role combining:

  • Program management
  • Sales enablement
  • Operations
  • Coaching & communication
  • Process building

You will work directly with ambassadors, leadership, and the Growth & Partnerships teams to ensure the ambassador engine is efficient, consistent, and high-performing.

What You'll Own

1. Onboarding & Training

  • Run the onboarding process for new ambassadors.
  • Train ambassadors on scripts, pitch flows, program mechanics, and expectations.
  • Create simple documentation, playbooks, and training modules.

2. Daily & Weekly Program Operations

  • Be the primary point of contact for ambassadors: answer questions, provide guidance, resolve issues.
  • Maintain smooth daily program execution (tracking, reminders, updates, etc.).
  • Coordinate operational tasks across multiple teams (support, product, leadership).

3. Performance Tracking & Reporting

  • Build and maintain dashboards, sheets, and tracking systems.
  • Monitor output: calls, outreach, sign-ups, activations, conversions.
  • Keep leaders accountable with weekly summaries and performance breakdowns.

4. Process Improvement

  • Identify inefficiencies in the program and suggest improvements.
  • Drive morale and momentum within the community.

Who You Are

  • Highly organized and detail-oriented
  • Strong communicator who enjoys helping and coaching others
  • Energized by building structure, process, and order
  • Proactive — you don't wait for instructions, you solve problems as soon as you see them
  • Collaborative — you work well across teams and enjoy being a connector

Backgrounds that excel in this role include:

  • Operations
  • Program management
  • Customer success
  • Sales coordination / sales operations
  • Community management
  • Campus leadership or ambassador programs

Must-Have Skills

  • Strong organizational + project management skills
  • Clear written and verbal communication
  • Ability to build basic dashboards and tracking sheets
  • Comfortable with training, coaching, and supporting people
  • A strong sense of ownership over quality and performance

Nice-to-Have Skills

  • Experience with ambassador or influencer programs
  • Exposure to sales operations or revenue operations
  • Experience in high-growth startups
  • Familiarity with the betting, sports, or creator ecosystem

Compensation

Competitive salary, growth opportunity, and the ability to work closely with the leadership team in a high-growth environment.

  • Sales & Operations Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Canada Goose Full time

    Location:TorontoAddress100 Queens Quay East Toronto, Ontario M5E 1V3 CanadaJob TitleSales & Operations CoordinatorCanada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world...

  • Sales Operations

    3 days ago

    Toronto, Ontario, Canada Creative Clicks Full time

    About The RoleWe're seeking a highly organized, execution-focusedSales Operations & Client Delivery Specialistto support the growth of our Medicare lead and call marketplace. In this role, you'll partner closely with our lead sales executive and coordinate across media, compliance, creative, and client services teams to ensure smoothclient onboarding, asset...

  • Sales Operations

    3 days ago

    Toronto, Ontario, Canada Creative Clicks B.V. Full time

    About the RoleWe're seeking a highly organized, execution-focused Sales Operations & Client Delivery Specialist to support the growth of our Medicare lead and call marketplace. In this role, you'll partner closely with our lead sales executive and coordinate across media, compliance, creative, and client services teams to ensure smooth client onboarding,...

  • Inside Sales Representative

    1 week ago

    Toronto, Ontario, Canada Just Sales Jobs Full time

    As an Inside Sales Representative, you will play a key role in supporting the launch and growth of a new Canadian subsidiary for a leading European aftermarket parts supplier. This position focuses on managing existing customer relationships, identifying new opportunities, and ensuring the highest level of service to agricultural and industrial clients...

  • Inside Sales Coordinator

    6 days ago

    Toronto, Ontario, Canada Pasona N A, Inc. Full time

    Position: Inside Sales CoordinatorLocation:Downtown Toronto (on-site, 5 days a week)Employment Type:Full-Time, PermanentWorking Hours:Monday to Friday, 9:00 AM – 5:00 PMIndustry:Chemical ProductsCompensation:$65,000–$75,000 per year + full benefitsAbout the RoleOur client, a leading company in the chemical products industry, is looking for a dedicated...

  • Sales & Events Coordinator

    2 weeks ago

    Toronto, Ontario, Canada PICTON Investments Full time

    Best Workplaces in Canada | Best Workplaces with Most Trusted Executive Teams 2024, 2025 | Best Workplaces in Financial Services & Insurance | Best Workplaces for Mental Wellness | Best Workplaces for Giving Back 2022, 2024 | Best Workplaces for Inclusion 2021, 2024 | Best Workplaces for Women 2021 | Best Workplaces in Ontario 2020, 2021, 2024 | 2025 Best...

  • Sales Coordinator

    1 week ago

    Toronto, Ontario, Canada Rogers Full time

    Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and...

  • Sales Coordinator

    1 week ago

    Toronto, Ontario, Canada KUUS Inc. KUUSport Mfg. Ltd. Full time

    Company:KUUS Inc.Location:450 Tapscott Rd, Unit 5 & 6, Toronto, ON, M1B 1Y4About UsFounded in 2003, KUUS Inc. is a Canadian-owned company providing premium insect repellents and insecticides to protect against, repel, and eliminate common pests and insects. Our brands include:KNOCK DOWNMOSQUITO SHIELDPiACTIVEAHHH BITE RELIEFWe are proud to partner with many...

  • Talent Acquisition Coordinator, Sales

    1 week ago

    Toronto, Ontario, Canada MaintainX Full time

    About MaintainXMaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc.,...

  • Sales Operations Specialist

    1 week ago

    Toronto, Ontario, Canada Equitable Full time

    The Opportunity:  At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way. If you're looking for purpose-driven work in a collaborative and inclusive environment where your...