Current jobs related to Billing Operations Coordinator - Edmonton, Alberta - Alethea Medical

  • Billing Coordinator

    6 days ago

    Edmonton, Alberta, Canada International SOS Full time

    International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find...

  • Billing Coordinator

    6 days ago

    Edmonton, Alberta, Canada International SOS Full time

    International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find...

  • Billing Coordinator

    2 days ago

    Edmonton, Alberta, Canada Dentons Full time

    Dentons is designed to be different. Our Firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a Firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.Dentons...

  • Billing Specialist

    2 days ago

    Edmonton, Alberta, Canada Ledcor Full time

    Ledcor is hiring a Billing Specialist for an 18 Month contract position based in Edmonton. In this position you will be responsible for accurate and timely entry, maintenance and reporting of data in the company financial system.Your experience allows you to work with a high attention to detail, analytical work, reporting and data validation supporting...

  • Accountant, Billing

    2 weeks ago

    Edmonton, Alberta, Canada CMH Heli-Skiing & Summer Adventures Full time

    Year RoundWhy join CMH?We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for...

  • Service Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Levitt-Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work SummaryAre...

  • Installation Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Allegion Full time

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...

  • Installation Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada Allegion Full time

    Creating Peace of Mind by Pioneering Safety and SecurityAt Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup...

  • Administrative Manager – Clinic Operations

    5 days ago

    Edmonton, Alberta, Canada Brintnell Psychology Full time

    Brintnell Psychology – Plaza 167 Counselling & PsychologyPart-Time | Hybrid | Start Date: Dec 2024–Jan 2025Hours expected to increase as the clinic growsBrintnell Psychology is preparing for our new clinic opening in June 2026. We are hiring an experienced Administrative Manager to oversee clinic operations, support our growing team, and help develop...

  • Project Coordinator

    2 weeks ago

    Edmonton, Alberta, Canada ServiceMaster Restore of Edmonton Full time

    ServiceMaster Restore of Edmonton is seeking an experienced Project Coordinator to support our Project Managers with high-level administrative and project coordination tasks, ensuring each insurance claim is completed accurately and on time. Responsibilities: Completing estimate entries for time and material projects.Reconciling project job costs, daily...

Billing Operations Coordinator

2 weeks ago

Edmonton, Alberta, Canada Alethea Medical Full time

About Us

Alethea Medical is a Canadian health-technology company improving access to specialist care through an eConsult platform used by physicians across multiple provinces. Our platform supports timely clinical decision-making, efficient referrals, and better patient outcomes.

As Alethea continues to grow, we are looking for a Billing Operations Coordinator to support one of the most critical areas of our business: billing accuracy, payments, and physician support.

The Role

The Billing Operations Coordinator is a high-responsibility, detail-oriented role focused on managing and supporting Alethea's billing operations. While the title reflects a coordinator-level position, this individual will become Alethea's go-to billing expert, owning day-to-day billing workflows and serving as a key point of contact for physicians, clinics, and internal teams.

This role requires strong organizational skills, comfort working with sensitive information, and the ability to manage complex processes from start to finish. You will work closely with Alethea's Operations, Finance, Product, and Business Development teams to ensure all billing related tasks are completed accurately, in a timely manner, and processes are continuously improving.

Key Responsibilities

Billing Operations & Expertise (Primary Focus)

  • Act as the primary point of contact for billing-related workflows and questions
  • Manage billing rejections, reconciliations, and resubmissions
  • Follow up with clinics and physicians to obtain missing or corrected PHI
  • Support and coach physicians on billing best practices to improve approval rates
  • Monitor billing activity end-to-end, ensuring specialist billings are tracked from submission through to payment
  • Identify recurring billing issues or trends and flag opportunities for process improvements or system safeguards
  • Respond to billing-specific support requests, including billing issues, PHI requests, and payment inquiries
  • Build and maintain positive working relationships with billing users to ensure clarity, confidence, and timely resolution of issues

Billing Agreements & Account Management

  • Submit new Billing Agreement (BA) forms
  • Update BAs upon request and ensure documentation is complete and accurate
  • Ensure all accounts and records are up to date as BA status changes
  • Update user accounts and release billings once BAs are received

Out-of-Province (OOP) & Manual Billing Support

  • Manage manual OOP billing submissions and payments
  • Support reconciliation and investigation of missed or manual payments
  • Assist with research and implementation of billing workflows for new provinces or services

Services, Invoicing & Revenue Tracking

  • Track direct referrals processed through the platform
  • Support monthly invoicing and reporting
  • Assist with reconciliation of incoming and outgoing payments
  • Flag revenue variances and support investigation with the Finance team
  • Work closely with Finance to ensure funds received and paid align with internal reporting and expectations

Process Improvement & Cross-Team Collaboration

  • Work with Operations, Product, Business Development, and Finance teams to improve billing and payment processes
  • Provide operational input to support new product features, services, or provincial expansions
  • Help document and refine billing workflows as Alethea scales

Administrative & Ad Hoc Support

  • Support PIA maintenance and compliance for Alethea users
  • Respond to general user support and information requests as needed
  • Assist with internal coordination, team events, and logistics

About You

You are highly organized, detail-oriented, and comfortable owning complex operational processes. You enjoy problem-solving, supporting users, and becoming an expert in a specialized area.

You may be a great fit if you have:

  • Experience in healthcare administration, billing, clinic operations, or finance support
  • Strong written and verbal communication skills
  • Comfort working with sensitive and confidential information
  • A proactive mindset and willingness to take ownership of a defined operational area
  • Interest in health technology and improving healthcare systems

Why Join Alethea

  • Play a key role in a mission-driven health-tech company
  • Develop deep expertise in a specialized and high-impact area
  • Work closely with cross-functional teams
  • Opportunity to grow the role as the company scales

Flexible, supportive, and remote-friendly work environment

Apply