Unit4 Senior Consultant

JOB SUMMARY: 

The Unit4 Functional Consultant will be expected to have close familiarity with at least one of the following workstreams as they relate to a non-profit organization: Finance, Procurement, Budgeting, HR, Payroll. The close familiarity with more than one workstream is preferable.

The Consultant will fill a critical role as a technical super-user and assist with the design, configuration, testing, deployment of the software and documenting the software development life cycle as well as end-user documentation.

Responsibilities:

• Assist in solution build and configuration of the individual Unit4 ERP software modules.
• Prepare the procedures for users to follow during testing, document test results.
• Provide support to end-users and super-users after go-live
• Develop end-user training guides and training materials.
• Assist with developing data migration strategy and conduct system integration from legacy systems.
• Update Business Requirement-Solution Documents based on the current state of the implementation, documenting "As Is" and "To Be" business processes to identify best practices and provide recommendation to customer's specific operational needs.
• Act as the primary functional resource for report writing, gathering/documenting functional requirements into specification documents, and providing effective communication channel between customer and technical consultants and other implementation team members.
• Ensure the customer support systems are administered efficiently, escalating issues in an appropriate and timely manner both internally and with the ERP platform vendor.
• Assist in maintaining the project plan, including timelines, task breakdown structure and competing priorities for the organization's information needs.
• Maintain issue log for the project.

Minimum and/or Preferred Qualifications:

EDUCATION:

Bachelor's degree with focus on Finance with required minimum 2-5 years in systems implementation or related experience preferably within a non-profit organization

EXPERIENCE:

• Knowledge of Unit4 ERP is a must.
• Knowledge (experience with) of at least one ERP platform that is used by a non-profit organization is preferred.
• The ideal candidate should have two (2) to six (6) years of experience working in a fast-paced environment.
• Experience working with SQL/Relational Databases or equivalent is a bonus.

SKILL REQUIREMENTS

• Demonstrated ability to learn and be trainable on the new software.
• Demonstrated ability to manage technical (software) issues and bring to resolution.
• Must possess ability to implement process improvement ideas.
• Must be able to manage project tasks and issues efficiently and independently.
• Demonstrated experience with Microsoft Office (Outlook, Word, Excel, Access and Power Point) Web-based research and information collection skills.
• Good command of the English language. Good verbal and written communication skills. Ability to proofread, edit and prepare routine written communication. Ability to respond in a clear and concise manner to requests and questions.
• Strong organization, planning, and problem-solving skills
• Strong self-management skills. Ability to set well-defined and realistic goals; monitor progress and achieve results; manage own time and deal with stress effectively; manage multiple tasks and projects.
• Ability to plan work in accordance with general direction.
• Strong results orientation, i.e., the ability to work at a fast pace and meet critical deadlines.
• Attention to detail and accuracy. Thorough when performing work and conscientious about attending to detail.
• Commitment to the delivery of excellent customer service; work and communicate with end-users to satisfy their expectations. Committed to quality service.
• Ability to control confidential information with absolute discretion.
• Team player, sense of humor, and excellent interpersonal communication skills.
• Maintaining a positive, can-do attitude.
• Interact well with others.
• Tolerant of some ambiguity; work well under pressure; assertive; and well organized.