Front Desk Associate

2 weeks ago

Kamloops, British Columbia, Canada Planet Fitness Full time
Job Details Job Location: Kamloops - Kamloops, BC V2C 1L5 Position Type: Part Time Education Level: High School or Equivalent Salary Range: $ $17.85 Hourly Travel Percentage: Negligible Job Shift: Rotating Schedule Job Category: Customer Service

Front Desk Associate 

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma Or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change.)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or flexible availability is a plus. 

Benefits

  • Competitive Salary
  • Company contribution towards health benefits (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives



Planet Fitness is an Equal Opportunity Employer

Qualifications

  • Front Desk Manager

    2 weeks ago

    Kamloops, British Columbia, Canada Delta Hotels by Marriott Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Front Desk Manager at Delta Hotels by Marriott, located in Kamloops, BC. The Front Desk Manager will oversee the day-to-day operations of the front desk, ensuring smooth guest check-in and check-out processes. Responsibilities include managing...

  • Front Desk Staff

    3 days ago

    Kamloops, British Columbia, Canada Eden Bento Cafe Full time

    Good language skills and knowledge. Able to work under pressure..smartly handle customer. Clean working areasJob Type: Part-timePart-time hours: 20 per weekPay: $17.85 per hourBenefits:On-site parkingLanguage:English (preferred)Work Location: In person

  • Front Desk Staff

    2 weeks ago

    Kamloops, British Columbia, Canada Eden Bento Cafe Full time

    Good language skills and knowledge. Able to work under pressure..smartly handle customer. Clean working areasJob Type: Part-timePay: $17.85 per hourBenefits:On-site parkingLanguage:English (preferred)Work Location: In person

  • Associate Producer

    3 days ago

    Kamloops, British Columbia, Canada CBCRadio-Canada Full time

    Position Title:Associate Producer ( English Services) (On-Site)Status of Employment:PermanentPosition Language Requirement:EnglishLanguage Skills:English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced)Work at CBC/Radio-CanadaAt CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on...

  • Motel Manager

    2 weeks ago

    Kamloops, British Columbia, Canada Vicmax Enterprises LtdGrandview Motel Full time

    Term: Permanent Salary: $37.00 / hourly Working hours: 35 Hours/Week Work location: 463 Grandview Terrace, Kamloops, BC, Canada V2C 3Z3 Vicmax Enterprises Ltd. (trade name as Grandview Motel ) is a well-established, family-owned and operated accommodation business located in the heart of Kamloops, British Columbia. We pride ourselves on providing quality...

  • Full-Time Receptionist

    2 weeks ago

    Kamloops, British Columbia, Canada Smooth Effects Kamloops Full time

    Are you organized, friendly, and passionate about creating a welcoming client experience?We are a busy medi spa specializing in laser hair removal and advanced skin treatments, and we're looking for a full-time Receptionist (Tuesday to Saturday) to join our team.What You'll Do:Greet clients with a warm, professional, and positive attitude.Manage appointment...

  • Family Services Associate – Family Room

    2 days ago

    Kamloops, British Columbia, Canada Ronald McDonald House BC & Yukon Full time

    About The OrganizationAt Ronald McDonald House British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children's hospital. Our Mission is to give sick children the healing power of being together with family.As a champion of family-centered care, we...

  • Spa Esthetician/Nail Tech/ Massage

    2 weeks ago

    Kamloops, British Columbia, Canada Aina Spa Full time

    Do you love what you do?We are looking for one (1) full-time Esthetician and one (1) part-time Esthetician as we are looking to expand our hours. Located in the heart of downtown as Kamloops' luxury organic boutique spa. We are looking for talented individuals who love working with others and enjoy sharing their talents and knowledge.We are currently looking...

  • Family Services Associate – Family Room

    1 week ago

    Kamloops, British Columbia, Canada Ronald McDonald House BC and Yukon Full time

    About the OrganizationAt Ronald McDonald House British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children's hospital. Our Mission is to give sick children the healing power of being together with family.As a champion of family-centered care, we...

  • Family Services Associate – Family Room

    2 weeks ago

    Kamloops, British Columbia, Canada Ronald McDonald House BC and Yukon Full time

    About the OrganizationAt Ronald McDonald House British Columbia and Yukon, we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children's hospital. Our Mission is to give sick children the healing power of being together with family.As a champion of family-centered care, we...