Internet Sales BDC Specialist- Capital Automotive Group

Company:

Capital Automotive Group Inc./ DBA Capital Automall

The Capital Automotive Group is looking for an Internet Sales BDC Specialist to join our growing team

Do you light up a room, bring positive energy, and genuinely enjoy helping people?

At Capital Automotive Group, we're not hunting for the "perfect résumé."

We're looking for amazing humans

If you bring competency, kindness, effort, and a willingness to learn, we'll teach you the rest.

This isn't a typical call-centre job and you don't need sales experience. Maybe you're looking for a change of pace from the service industry, or have a customer service background – In any case, we would love to hear from you

This is the heartbeat of the dealership — where customers first meet us. You'll be the friendly voice, the helpful guide, the person who sets the tone for their entire experience.

If you thrive on clear communication, love chatting with people, and enjoy a fast-paced environment where teamwork actually

means something, you'll love it here.

WHAT YOU'LL BE DOING

• Connecting with customers who reach out online
• Making friendly follow-up calls and emails to help customers book appointments
• Being the communication bridge between customers and our sales teams
• Using simple computer systems to log conversations (we'll teach you)
• Staying in the loop on promotions, inventory, and cool new vehicles
• Bringing positivity, clarity, and great customer vibes to every interaction
• Working closely with teammates and dealerships across the group
• Hitting achievable daily and weekly goals in a supportive environment

WHAT YOU BRING

• Warm, approachable, and easy to talk to
• Responsible and consistent — you show up and follow through
• Kind and great with customers
• Good communicators, written and spoken
• Tech-comfortable (not a wizard — just comfortable)
• Organized without stressing
• Willing to learn and grow
• Supportive teammates who want coworkers and the company to win

You do NOT need:

• Car knowledge
• Dealership experience
• Previous BDC work
• Sales experience

WHY YOU'LL LOVE WORKING AT CAPITAL

• Full benefits (health, dental, vision, disability)
• Tons of training and development
• Opportunities to grow across 12 dealerships
• A genuine, supportive culture
• Leadership that wants you to win
• Modern, comfortable workplaces
• A team that celebrates successes

WHO WE ARE

Capital Automotive Group is one of Canada's largest, most progressive dealership groups. We believe in promoting from

within, rewarding effort and attitude, and building teams filled with great people.

READY TO JOIN A PEOPLE-FIRST TEAM?

If you're a great human who loves helping others, we want you. Apply today and take the first step into a fun, fast-paced, and meaningful role with Capital Automotive Group.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.