Local Cartage Dispatcher

Job Overview

We are seeking a highly organized and detail-oriented Dispatcher to coordinate transportation and logistics operations within our supply chain network. The ideal candidate will manage freight movements, communicate effectively with drivers and clients, and utilize various transportation management systems to ensure timely and efficient delivery of goods. This is a full-time onsite position offering competitive pay and a supportive team.

Key Responsibilities:

Driver & Dispatch Management:

• Ensure all drivers report to work on time and are prepared for their assigned tasks.
• Assign tractor and trailer numbers to drivers as required.
• Communicate any special instructions for pickups (e.g., appointment times) to drivers.
• Maintain and follow Transportation Operations- Standard Operating Procedures (SOPs).
• Review driver run sheets and PODs, ensuring all required information is completed accurately as per SOP.
• Track and update driver times and ensure proper logging for payroll processing.
• Ensure accurate entry of start/end times into trucking software.

Shipment & Order Coordination:

• Ensure the timely and accurate shipment of products by coordinating with drivers and internal teams.
• Enter all Bills of Lading (BOLs) into the system for daily shipments.
• Open the daily driver trip sheet for local shipments and update with any additional pickups and deliveries for live allocation.
• Ensure all orders are updated live with pickup and delivery notifications to customers.
• Make appointments for orders requiring specific scheduling (e.g., appointment times for deliveries).
• Track driver locations and shipments to ensure timely and accurate deliveries.

System & Documentation Management:

• Maintain accurate records in the trucking software, ensuring that all times and information are accurate.
• Update and maintain all systems including Payroll, Fuel Logs, Truck/Trailer Master, and Warehouse Tracker.
• Review and file maintenance invoices after updating the system, ensuring proper documentation of repairs and maintenance.
• Create optimal routes for drivers to ensure efficient operations.
• Maintain and ensure up-to-date truck and trailer maintenance logs and records.
• Review and track returns and update relevant files.

Operational Inspections & Maintenance:

• Perform daily morning and evening inspections of warehouse and Less-than-Truckload (LTL) operations to ensure everything is running smoothly.
• Ensure that the daily yard check is completed and recorded.
• Ensure maintenance records and updates are consistently maintained in the system

Key Requirements:

Skills & Experience:

• Proven experience in dispatching, logistics, or transportation coordination preferred.
• Strong communication skills to interact with clients, drivers, and internal teams effectively.
• Ability to multitask and handle multiple responsibilities in a fast-paced environment.
• Detail-oriented with the ability to accurately enter data and maintain records.
• Familiarity with trucking software and warehouse management systems.
• Knowledge of dispatch operations and scheduling procedures.
• Experience with handling maintenance documentation and coordinating repairs.

Core Competencies:

• Excellent organizational skills with the ability to prioritize and manage multiple tasks.
• Strong customer service skills with a focus on meeting client needs.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Word, Excel) and other relevant software tools.
• Ability to adapt quickly to changing schedules, priorities, and operational requirements.
• Strong problem-solving skills to handle logistics issues and customer concerns efficiently.

Additional Requirements:

• Must be legally eligible to work in Canada.
• Ability to work in a dynamic, time-sensitive environment.
• Flexibility to work additional hours as needed to support operational demands, if required.

Working Conditions:

• Full-time position based onsite.
• Occasional overtime or weekend work may be required based on operational demands.
• Work in a fast-paced environment with a focus on customer satisfaction and operational efficiency.

Additional Information:

• As part of the recruitment process, virtual interviews may be conducted.
• Candidates may be required to undergo a background check.

Job Types: Full-time, Permanent

Pay: $40,000.00-$60,000.00 per year

Experience:

• Transportation planning: 3 years (required)

Work Location: In person