Local Dispatcher

7 days ago

Georgetown ON LG S, Canada Oyster Freight Services Inc. Full time

Our Company is looking for a full time Local Dispatch position for trucking operations.

Responsibilities:

  • Driver Scheduling: Plan and manage daily shift schedules for local drivers, ensuring compliance with Hours of Service (HOS) regulations.
  • Load Assignment: Strategically assign local pickups and deliveries to drivers based on geography, equipment type, and appointment windows.
  • Real-Time Troubleshooting: Provide active support to drivers on the road, resolving issues related to traffic, mechanical breakdowns, or site access problems.
  • Highway Integration: Coordinate with the Highway Dispatch team to time local pickups so that trailers are ready for long-haul departure.
  • Status Reporting: Provide accurate, real-time updates to the customer service team regarding delays or successful completions.
  • TMS Management: Maintain accurate data entry within the Transportation Management System (TMS).
  • Documentation: Ensure all Bill of Lading (BOL) and proof of delivery paperwork is collected and processed correctly.

Requirements:

  • Industry Experience: Proven background in trucking dispatch or freight operations, with a deep understanding of logbook regulations, equipment types, and transit timing.
  • Strategic Prioritization: Exceptional ability to manage a high-volume workload, identifying and tackling "high-priority" movements while maintaining oversight of the entire fleet.
  • Technical Proficiency: Skilled in the Microsoft Office Suite (Excel, Outlook, Word) with fast, accurate data entry skills and the ability to quickly learn new Transportation Management Systems (TMS).
  • Clear Articulation: Strong verbal and written communication skills, with the ability to provide concise, professional instructions to drivers and stakeholders.
  • Driver Relations: A natural ability to build rapport with drivers, providing the clear direction and motivation needed to ensure freight moves safely and on schedule.
  • Collaborative Mindset: A team player who thrives in a shared office environment and can synchronize efforts with the highway dispatch team to meet company goals.
  • Decisive Judgment: Sound decision-making skills and the ability to take "ownership" of a situation with minimal supervision.
  • Grace Under Pressure: The ability to remain composed and organized in high-intensity situations, such as tight delivery windows or sudden equipment failures.
  • Analytical Problem Solving: A proactive approach to logistics; you don't just see a problem, you analyze the root cause and implement a solution before it impacts the customer.

Job Type: Full-time

Pay: $37,832.14-$80,285.72 per year

Work Location: In person

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