contact centre manager
5 days ago
- Education:
- Expérience:
- Education
- Bachelor's degree
- Budgetary responsibility
- 0 - $100,000
- Tasks
- Sort the technical problems in order to help the employee with established procedures
- Monitor and evaluate
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Prepare and submit reports
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Train staff/workers in job duties, safety procedures and company policies
- MS Office
- Supervision
- 11-15 people
- Customer service clerk
- Security and safety
- Criminal record check
- Transportation/travel information
- Public transportation is available
- Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Personal suitability
- Accurate
- Dependability
- Organized
- Reliability
- Team player
- Interpersonal awareness
- Experience
- 2 years to less than 3 years
- Health benefits
- Health care plan
- Other benefits
- Free parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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