Field Service Coordinator

2 weeks ago

Milton, Ontario, Canada Berean Group International, Inc. Full time $60,000 - $120,000 per year

Field Services Coordinator/ Planner

Location: Milton, ON

Schedule/ Hours: Hybrid 2-3 Days On-site ( * note this professional will onboard remotely as our office location will be open in January, then the expectations will be to transition to the Hybrid Schedule)

Pay Rate: 35.00 an hour

Contract: 6 Months

If interested please share resume to

Top Skills: Strong Organization Skills, Ability to work efficiently within Data, Coordination experience to help assist with Field Service Techs and their whereabouts, great People skills/ communication as you will work with the Techs and also our lead PM for this team very closely.

Job Description:

The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at

customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field

Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the

job to meet customer requirements and Schneider workforce optimization. This role interacts with end customers

so the Field Services Planner must have strong communication skills.

Check/enrich Work Orders to be scheduled in bridge Field Services(bFS) or in other Schneider systems


• Urgency / requested date, customer information, correct installed base, scope of work, T&C, time to execute


• Work Orders are created automatically or by Order Management or Technical Support (CCC)

Monitor the smooth execution of the interventions, rescheduling/cancelling if required, supporting remotely FSR on visit/calendar management, maintaining Work Orders data quality (like Billable info, Install product, planner deviation)

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