Quality Assurance Technician

About Us:

Agrocrop Exports Ltd. is a trusted leader in the processing and export of Pulses, Beans, Lentils, Peas, and Grains, specializing in Private Label consumer packaging. Based in Canada and backed by HACCP and BRC "AA" certifications, we ensure the highest standards of quality, safety, and reliability in every product.

Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label processor of packaged pulses in the Western Hemisphere. Our continued growth is driven by innovation, operational excellence, and a deep commitment to our customers and partners worldwide.

The Role:
Quality Assurance Technician

Reports to:
Senior Quality Assurance and Regulatory Manager

Primary Focus:

• Implements company and regulatory quality standards for retail and private label brand products.
• Performs quality control inspections, checks, and tests during the manufacture of products. Inspects materials, parts, and products at different stages of production.
• Records observations and may make recommendations for improving processes.
• Performs inspections of raw materials, materials in process, and finished products.
• Assists in developing quality control policies and evaluates production limitations. Knowledgeable of industry and governmental quality regulations.
• Knowledgeable of industry and governmental quality regulations
• Prepares filings and tracks applications for licensing, certification and permits and interacts with governmental officials during the regulation and certification process for FSQA programs.
• Monitors compliance with existing regulations and upcoming or changing regulations.
• Performs impact analysis of regulatory changes and produces status reports. Audits and reviews quality data according to existing procedures.
• Documents results in required format. Participates in processes to report, investigate, and addresses any issues of non-compliance.

Responsibilities:

• Maintains all documentation for the purpose of auditing
• Performs RM inspection upon receiving and manage sample retention
• Reviews incoming reprint of labels, cases for accuracy, functionality, and compliance
• Ensures internal and external programs document accurately reflect all relevant product information.
• Verify CCP's during production runs.
• Plans, conducts, and monitors testing and inspection of materials and products to ensure finished product quality
• Ensures measuring equipment are functioning properly and report if malfunctioning
• Metal Detector, Weight, First pack of each SKU verification
• Completes documentation based on consumer request
• Reviews, and update existing program and follow up on execution
• Arrange sanitation activities as required
• Record and support investigation of food complaints
• Supports in the preparation of BRC audit and re-certification
• Supports external audits, performs monthly, weekly, and daily audits of the Premises and Processes; record findings and initiate corrective actions
• Conduct daily, weekly and monthly internal audits of premises, processes and documentation; record findings and initiate corrective actions
• Perform allergen and gluten testing; prepare and label samples for external testing and customer approvals
• Coach employees during production to enhance Food Safety Culture
• Collect the data and update templates for monthly food safety presentation
• Verify Production Documentation and file accordingly
• Obtain required documents from stakeholders
• Verify pest control program implementation
• Perform disposal procedure when carrying out the disposal of any product
• Perform yearly validation and verification activities
• Maintain supplier & customer complaint folder and prepare the trend for the same
• Prepare COA when requested by customer
• All other duties as required/assigned.

Knowledge & Experience:

• 2+ years of experience in a fast-paced food manufacturing environment
• Experience in MS Suite - Word, Excel, and Outlook
• Extensive knowledge related to automated testing; be able to report and read it in the right way
• Knowledge of tools, concepts, and methodologies of QA
• Experience in effective usage of data analysis tools and statistical analysis
• Knowledge of relevant regulatory requirements

Skills:

• Ability to work in fast-paced environment
• Strong communication skills: ability to communicate information clearly
• Ability to work collaboratively as a team
• Excellent organizational and interpersonal skills
• Fast learner and quick thinker
• Detail oriented
• Strong analytical skills
• Results oriented with a problem-solving attitude

Education:

• Bachelor's degree preferred in Science, Biotechnology
• Certifications such as Quality Auditor, Quality Improvement Associate, Six Sigma are an asset

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Agrocrop Exports Ltd. is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals and are dedicated to a fair and accessible hiring process. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to Applicants: This posting represents an active vacancy. AI-enabled recruitment tools may be used to assist with parts of the applicant screening process, but all evaluations and hiring decisions are made by our hiring team.