Scheduling Coordinator

2 days ago

Hamilton ON LE V, Canada GSS Security Full time

Overview

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. This role is essential in coordinating schedules and providing exceptional customer support. The ideal candidate will possess strong clerical skills, proficiency in various software applications, and a commitment to delivering outstanding service in a fast-paced environment.

Responsibilities

  • Manage and coordinate guard schedules for staff at various sites.
  • Utilize QuickBooks and Microsoft Office for data entry and record-keeping.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintain organized filing systems and ensure all documentation is accurate and up-to-date.
  • Operate multi-line phone systems with professionalism, demonstrating strong phone etiquette.
  • Assist with administrative tasks including typing, proofreading, and clerical duties as needed.
  • Support front desk operations by greeting visitors and managing incoming communications.
  • Collaborate with team members to enhance workflow and improve scheduling processes.
  • Some on call weekend coverage for emergencies and book offs.

Requirements

  • Proven experience in an office environment.
  • Multiple site guard scheduling.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and guard scheduling software.
  • Strong computer skills with the ability to learn new software quickly.
  • Excellent organizational skills with a keen attention to detail.
  • Ability to perform data entry accurately and efficiently.
  • Previous experience as a scheduler or in customer support roles is a plus.
  • Familiarity with bookkeeping practices is advantageous but not required.
  • Strong typing skills with the ability to proofread documents effectively.
  • Excellent communication skills, both verbal and written.
  • A proactive approach to problem-solving and multitasking in a busy setting. Join us as we strive to provide exceptional service while maintaining an organized scheduling system that supports our team's success.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 18 – 24 per week

Benefits:

  • On-site parking

Work Location: Hybrid remote in Hamilton, ON L8E 1V5

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