Credit Agent

6 days ago

Edmonton, Alberta, Canada Groupe Touchette Full time

The
Credit Agent
will have an active role in managing the risk associated with accounts receivable. He/she will have to analyze credit applications and revisions as well as the implementation of collection strategies.

Assigned Responsibilities

  • Communicate with customers, sales representatives, branches and customer service for payment tracking, account openings and credits to be applied to accounts on a regular basis;
  • Take responsibility for assigned branches;
  • Make collection and follow-up calls;
  • Build good relationships with customers, branches and representatives;
  • Analyze new customers and review existing customers;
  • Order releases and booking order approvals according to the company's internal policies and chart of approval;
  • Be able to carry out line of credit approvals according to the company's internal policies;
  • Resolve disputes, identify problems and follow up on payments with the various branches;
  • Reconcile accounts and maintenance of customer accounts;
  • Prepare documents for collection agencies and bad debts;
  • Compose various reports;
  • All other related tasks.

Success Factors

  • Technical background: Your training as a credit officer and your 5 years or more of experience in accounts receivable and credit have provided you with all the knowledge you need to accomplish your tasks;
  • IT expertise: You have a good knowledge of the Office suite, more precisely, of the Excel software;
  • Time management: You have a remarkable ability to concentrate. You know how to organize your time to ensure that deadlines are met;
  • Negotiation: Your negotiation skills have always enabled you to achieve your objectives;
  • Interpersonal skills: Your interpersonal skills allow you to develop trusting relationships with your various business partners and easily obtain their collaboration. You are a resource person and can always be counted on;
  • Collaborative: With a true team spirit, you foster collaboration with your colleagues to facilitate learning. You know how to build relationships with your internal and external clients and become a trusted business partner whose advice is greatly appreciated;
  • Bilingualism: You communicate easily in French and English, both orally and in writing;
  • Analytical skills: You know how to take a step back and analyse the situation in order to provide appropriate and beneficial solutions. You can analyze and process a large volume of information and are able to make a quick and informed decision;
  • Experience: Knowledge of the distribution field is an asset.

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