Development Assistant

4 days ago

London, Ontario, Canada Western University Full time
Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level M

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The unit's mission is to advance the mission of the Ivey Business School by generating a significant financial contribution to the school's budget.

Responsibilities

The Development Assistant (Alumni Relations Coordinator) is critical to the success of the contributions of the overall team by providing professional service and support to internal and external stakeholders such as alumni, volunteers, faculty, staff and students which directly supports and promotes alumni engagement.

Qualifications

Education:

  • 2-year community college diploma

Experience:

  • 2 years of administrative experience supporting senior management personnel and managing relationships with external clients, including senior executives

Knowledge, Skills & Abilities:

  • Ability to provide superior and responsive customer service to alumni (in Senior and Executive positions) in a fast-paced, professional and client centric environment
  • Able to employ tact and diplomacy and possess a strong knowledge of social protocol in cultivating relationships and representing Ivey
  • Possess mature judgment to identify problems and know when to refer to Director for resolution
  • Able to handle multiple tasks and prioritize in order to meet tight deadlines and respond appropriately to last minute update and changes
  • Able to work competently with exceptional accuracy in a fast-paced and highly interruptive environment
  • Proven ability to successfully manage projects and events independently; strong planning and problem-solving skills
  • Able to be flexible, proactive and quickly re-prioritize and react positively with short notice of changes
  • Possess maturity, poise and diplomacy with the ability to build effective relations with alumni who are Senior Business leaders, staff, faculty and students
  • Ability to write effectively and persuasively
  • Ability to converse professionally with alumni, faculty, staff, students and service providers
  • Intermediate skills in Microsoft Office Suite, Outlook, E-mail, Internet
  • Intermediate skills in website maintenance
Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone

Please Note:

This position is an existing vacancy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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