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Medical Receptionist

3 hours ago

Guelph ON NL B, Canada Derma Skin Institute Full time

Medical Receptionist (F/T permanent)

Derma Skin Institute

Guelph, ON

In-person

Job Summary

Derma Skin Institute is a dermatology medical practice. We are seeking a professional, courteous, and competent medical receptionist to work in the office, full-time, under the direction of the physicians and office manager.

Requirements:

  • Courteous, patient, professional, team player who is able to multitask in a busy medical practice
  • Well spoken with exceptional interpersonal and telephone communication skills
  • Knowledge of Electronic Medical Records (EMR) ex. OSCAR, Pabau, Accuro
  • Knowledge of medical terminology is preferred but not required
  • Previous reception experience is preferred but not required
  • Well organized, detail oriented and hard-working
  • Efficiency within a fast-paced environment
  • Exceptional customer service, communication and organizational skills
  • Excellent problem solving skills and sound judgment
  • Ability to thrive in a team environment
  • Positive attitude and willingness to learn new skills
  • Willingness to take initiative
  • Knowledge of skincare and skincare products
  • Sales experience preferred
  • Proficient in Windows 11 operating system
  • Proficient with Google Drive and Google Docs
  • Proficient with Microsoft Word and Excel

Education:

  • Diploma in Medical Office Administration or equivalent is preferred
  • Experience: minimum 1 year experience in medical reception/office administration is an asset

Duties will include, but are not limited to:

  • Greeting patients in a courteous and efficient manner
  • Answering busy phone lines and taking detailed messages
  • Communicating with patients and doctor's offices by phone, fax, email
  • Communicating with team members using inter-office messaging system
  • Managing patient clinic flow using an automated messaging system
  • Booking patient appointments and procedures
  • Liaising with patients in a professional and compassionate manner
  • Offering skincare products/services as recommended by the healthcare practitioner
  • Processing payments for non-OHIP products and services using Moneris
  • Maintaining strict privacy and confidentiality policies
  • Maintaining patient records by obtaining, recording, and updating personal information
  • Scanning and faxing of patient information and reports
  • Follow up with both incoming and outgoing referrals, laboratory reports, pathology reports, and prescription renewal requests
  • Monitoring and maintaining inventory of office supplies
  • Monitoring inventory levels of skin care products
  • General office organization and administrative duties as assigned by the physicians or office manager
  • Assisting staff with cleaning and turn-over of patient rooms
  • Preparing and stocking exam rooms daily
  • Walking patients to and from exam rooms

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Schedule: Monday to Friday

Job Types: Full-time, Permanent

Pay: $21.00-$24.00 per hour

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Guelph, ON N1L 0B7: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Please describe any previous customer service or retail sales experience you may have.

Experience:

  • Medical Secretaries & Patient Registrars: 1 year (preferred)

Work Location: In person