Relief Shelter Worker

7 days ago

Calgary AB TA K, Canada Niitoiyis Family Support Society Full time

This casual position requires the ability to work as both a Wellness Worker and Child Support Worker.

Formerly known as Awo Taan Healing Lodge Society, the shelter Wellness Workers & Child Support staff work within a team of committed members who provide supportive counseling, referrals & advocacy, information, safety planning, and education on family violence while families stay in our 32 bed emergency women's shelter. All programs are offered within a wholistic approach which includes traditional Indigenous Spiritual concepts and ceremonies; blended with contemporary methods.

DUTIES AND RESPONSIBILITES:

  • Responsible for intake & discharge of residents;
  • Provide immediate response to crisis calls & provide appropriate crisis intervention;
  • Provide supportive counselling services, advocacy & referrals to residents of the shelter;
  • Assist other Wellness Workers, Child Support Workers, volunteers & practicum students, when necessary;
  • Plan & implement age and skill level appropriate programming which promotes healthy development in children;
  • Provide brief child care while parent/guardian attend essential appointments;
  • Maintain accurate documentation in each resident file, including all relevant forms, referrals, phone assessments & advocacy;
  • Liaise with service providers to refer residents to appropriate resources and services.
  • Compile daily stats;
  • Maintain awareness and current knowledge of trends in services and best practices in family violence shelters in Alberta, and across the country;
  • Knowledge of Danger Assessments;
  • Ensure residents' safety; including developing safety plans with clients and with those that call the crisis line;
  • Facilitate house meetings & Healing Circles;
  • Ability to communicate & model healthy language and behaviours;
  • Must be able to work on-call shifts (days, evenings, overnights, & Child Support)
  • Maintain confidentiality of client information in accordance with Niitoiyis Family Support Society policies;
  • Light cleaning duties;
  • Other duties, as required by the Program Managers and/or Chief Executive Officer.

SKILLS AND QUALIFICATIONS:

  • Bachelor's Degree in Social Work, Psychology, and Sociology preferred or Diploma in Human Services (Social Work) with relevant experience may be considered.
  • A minimum of 1 year previous experience in any of the following areas is required: domestic violence, Children's Services, homelessness, or addictions/mental health;
  • Registered Social Worker or similar accreditation;
  • Understanding and knowledge of Indigenous Culture and traditions, the ability to speak an Indigenous language would be an asset;
  • Knowledge of family violence and its effects;
  • Knowledge of community resources and programs available to support families;
  • Strong interpersonal, communication, and advocacy skills;
  • Strong organizational skills and initiative;
  • Ability to work independently & as part of a team;
  • Competent computer skills & accurate program record maintenance;
  • Current Suicide Intervention/Prevention & CPR/First Aid training would be an asset;
  • Knowledge of Trauma Sensitive and Trauma Informed Practice
  • Must provide proof of a current Police Check & Child Welfare Intervention Services Check;
  • Must be willing to work day shift, evening shift, night shift and Child Support shifts.

Thank you for applying. Only those short listed will be contacted. Must submit a cover letter along with a resume to be considered. Resumes and cover letters can be sent to No phone calls or emails please.

Job Type: Casual

Pay: $22.00-$26.00 per hour

Work Location: In person

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