Heat Road Tech

1 week ago

Renault Crescent St Albert AB TN B Canada Stephensons Full time
How you'll contribute 
The Heat Road Technician is a gasfitter journeyperson who provides on-site installation, service and repair of climate equipment to help our customers get the job done right.  With safety at the forefront, we inspect, test, and diagnose electrical, propane, and natural gas heaters for repair and/or regular maintenance.  Responsibilities include:

Diagnose and repair natural gas, propane, diesel, and electric-fired heaters.
Drive safely to customer sites to perform onsite repairs.
Ensure all equipment is rental-ready and meets set quality and safety standards and ensures all equipment is in working order on customer sites.
Follow the appropriate checklist and procedures. Can read and refer to owners' manuals and schematics.
Operate and test equipment (under actual operating conditions, if possible).
Provide guidance to Service Technicians on the appropriate service/repairs required.
Assist in making decisions related to equipment retirement.
Possess excellent product knowledge and can effectively transfer this knowledge to customers. This includes explaining features and benefits, safe operating techniques and promoting related accessories/products.
Ensure every customer is treated in a fair and consistent manner, resolving issues as they arise.
Follow all paperwork and computer procedure related to servicing of equipment.
Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.

Health and Safety will always be the number one priority at Stephenson's so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson's and governing laws. Every Stephenson's employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.
 
What you bring to the table

Minimum 3 years' experience in repair and maintenance of construction heaters and equipment, or relevant experience in a similar background. Apprentices welcome.
Class 5 Driver's License and clean abstract.
Must be able to lift and load/unload up to 50lbs on a regular basis 
Must hold Class A Gasfitter Journeyperson license.
Strong mechanical aptitude, and general electrical understanding.
Excellent written and verbal communication skills.
Able to work with minimal supervision in various weather conditions.
Results-oriented, achieving high levels of individual and team performance.

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