Sr. Credit Risk Analyst

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Senior Credit Risk Analyst, you'll play a key role in optimizing cash collection, minimizing bad debt, and supporting revenue growth. Reporting to the Senior Director of Credit, you'll leverage your expertise in global B2B credit risk to deliver best-in-class processes and customer experience.

Please note : This role is based in our Waterloo office, Hybrid, 3 days/week(Tuesdays-Thursdays).

Internal Shuttle Service to Waterloo :  If you live farther away, you can conveniently park your vehicle at one of our offices in Richmond Hill or Mississauga and use the shuttle bus for a comfortable commute to and from the Waterloo office, twice a week.

WHAT THE ROLE OFFERS

• Develop and execute credit risk strategies, including automation initiatives.

• Analyze customer financial statements and monitor account performance.

• Collaborate with Sales and stakeholders to resolve credit requests and provide alternative recommendations.

• Approve payment term requests and ensure compliance with SLAs.

• Support acquisition integration and strategic projects to enhance credit risk practices.

• Drive continuous improvement in credit granting and collections processes. 

WHAT YOU NEED TO SUCCEED

• Bachelor's degree in Business or Finance.

• CPP designation required; CCP or accounting designation is an asset.

• 5+ years of B2B credit experience (global software/high-tech preferred).

• Strong financial analysis and credit risk assessment skills.

• Excellent communication and change management abilities.

• Proficiency in SAP, Salesforce, and Microsoft Office.

• Collaborative, organized, and driven by continuous improvement.

• Bilingual proficiency is an asset. 

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.  This role will allow you to make an impact by assisting in the evolution of the MDS offerings to address the changing needs of the company.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides directions on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $70,000 - $75,000; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

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