Medical Office Assistant

5 days ago

Chestermere, Canada Rainbow Falls Medical Clinic Full time

We are looking for 1 part-time Medical Office Assistant to support our busy practice. This role is integral to facilitating effective patient care while ensuring organized, timely, and professional management of daily operations.

Rainbow Falls Medical Clinic is located in Chestermere, a rapidly developing and welcoming community. Our team is dedicated to providing the highest quality of patient care while maintaining efficiency and supporting both our patients and staff.

Medical Office Assistants are critical to supporting the physician and ensuring that daily clinic operations run efficiently. The ideal candidate takes initiative and works collaboratively to improve processes and adapt to the evolving needs of patients and the community. Meticulous attention to detail and consistency are essential, as the outcomes of daily tasks directly affect the quality and reliability of care provided to patients.

Responsibilities of MOAs include:

Front Desk Duties

  • Greeting and interacting with patients upon arrival
  • Registering new patients and updating demographics and medical histories
  • Answering phone calls promptly and responding to inquiries
  • Providing patients with relevant information
  • Communicating with patients through secure messaging as needed
  • Managing online appointment requests

Administrative Duties

  • Completing tasks assigned by the physician, including referrals, follow-ups, and other patient-related requests
  • Performing general administrative tasks and carrying out quality-improvement initiatives
  • Managing incoming and outgoing paperwork and sensitive health information appropriately
  • Submitting physician billing weekly

Clinical Support

  • Taking vital signs including blood pressure, height, weight, blood sugar, and oxygen saturation in adult and pediatric patients
  • Preparing and sanitizing examination rooms between patients
  • Packaging and labeling samples for laboratory pickup
  • Sterilizing instruments and maintaining clinical equipment
  • Maintaining cleanliness and order in clinical areas
  • Tracking and managing inventory for medical supplies and medication samples

Collaboration & Documentation

  • Entering information accurately into the EMR system
  • Documenting patient interactions and other relevant clinical or administrative notes thoroughly
  • Assisting the physician in facilitating urgent patient needs, coordinating with other healthcare providers as necessary
  • Upholding clinic policies while maintaining professionalism with patients
  • Providing feedback and ideas for workflow optimization in clinical and administrative processes

Required Qualifications:

  • Medical Office Assistant and/or Unit Clerk Certification
  • CPR Level C and/or BLS certification considered an asset
  • At least 2 years of prior experience in a clinical setting
  • Experience with Accuro EMR system
  • Experience with third party billing
  • Strong administrative skills with experience in office management tasks
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff
  • Strong organizational skills with attention to detail and accuracy in data entry

Applications must include a resume and professional references. Your application will be carefully considered, and we will reach out to candidates who meet our requirements.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking
  • Paid time off

Application question(s):

  • Do you have experience working with Accuro EMR?

Experience:

  • Medical office: 2 years (preferred)

Licence/Certification:

  • BLS Certification (preferred)
  • CPR Certification (preferred)

Work Location: In person

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