Operations Manager

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

The Industrial Portfolio Operations Manager is responsible for ensuring the efficient, safe, and cost-effective management of multiple industrial properties within the portfolio. This role oversees building operations, maintenance programs, and staff performance while driving operational excellence and sustainability initiatives.

RESPONSIBILITIES

Capital Project Work

• Oversee tenant improvement and capital projects across industrial sites, ensuring timely and budget-conscious delivery.
• Review and approve work permits daily to maintain awareness of contractor activities and compliance with site protocols.
• Monitor building systems and coordinate with trades and vendors for optimal performance.
• Collaborate with Property Manager and/or Director of Construction on major projects and redevelopment initiatives.

People Leadership

• Lead and develop a high-performing operations team across multiple industrial locations.
• Manage scheduling, performance reviews, and training for building staff.
• Foster a culture of safety, accountability, and inclusion within the team.

Property Maintenance

• Ensure all properties are maintained to the highest standards of safety, efficiency, and reliability.
• Oversee preventative maintenance programs and daily inspections.
• Manage service contracts and participate in RFP and tendering processes to ensure cost-effectiveness and quality.

Budgeting & Reporting

• Prepare and manage departmental budgets and contribute to annual operating budgets for the portfolio.
• Produce monthly variance reports and operational performance summaries.
• Identify opportunities to reduce repair costs and implement energy efficiency initiatives.

Health + Safety

• Maintain WHMIS and site-specific health and safety programs across all properties.
• Ensure compliance with environmental, risk management, and regulatory requirements.
• Review service requests daily to confirm SLA adherence and operational standards.

QUALIFICATIONS

• 10+ years of experience in industrial property operations or building management.
• BES 1 & 2
• Post-secondary education in Engineering, Building Sciences, or Trades training.
• Strong leadership and interpersonal skills with the ability to manage diverse teams and stakeholders.
• Proven experience in budgeting, reporting, and implementing cost-saving and sustainability measures.
• Excellent communication and problem-solving skills.

The base salary for this position is between $80,000 - $120,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

WHAT WE OFFER

• 3 weeks of vacation per year
• 3 paid personal days per year
• Half-day every Friday before a long weekend
• Eligible to participate in our annual performance based bonus program
• A comprehensive health benefits plan that supports you and your family
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage
• A friendly, welcoming, and supportive culture
• Many social and team events

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

GWL Realty Advisors does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to GWL Realty Advisors, directly or indirectly, will be considered GWL Realty Advisors property. GWL Realty Advisors will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.