Operations Manager

5 days ago

Burnaby, British Columbia, Canada NOC Floral Design Inc. Full time

Overview

We are seeking a dynamic and strategic Operations Manager in a Retail Floral Boutique to oversee daily business operations, optimize processes, and lead teams toward achieving organizational goals. The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a comprehensive understanding of operational workflows. This role offers an opportunity to influence company growth and efficiency through innovative management practices.

Duties

  • Develop and implement operational policies and procedures to improve efficiency and productivity.
  • Lead, motivate, and manage cross-functional teams to ensure high performance and engagement.
  • Monitor key performance indicators (KPIs) and prepare reports for executive leadership to inform decision-making.
  • Coordinate with departments such as finance, HR, logistics, and sales to align operational strategies with overall business objectives.
  • Manage budgets, resources, and supply chain logistics to optimize costs and service delivery.
  • Identify areas for process improvement and implement solutions to streamline operations.
  • Ensure compliance with industry regulations, safety standards, and company policies.
  • Oversee project management initiatives from conception through execution, ensuring timely delivery within scope.

Requirements

  • Proven experience in operations management or a related leadership role.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills for effective team leadership and stakeholder engagement.
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Proficiency in operational software systems such as ERP or CRM platforms is preferred.
  • Bachelor's degree in Business Administration, Management, or a related field; advanced degrees or certifications are a plus.
  • Demonstrated ability to lead change initiatives and foster a collaborative work environment.

Job Types: Full-time, Permanent, Apprenticeship

Pay: $18.00-$30.00 per hour

Expected hours: 25 – 40 per week

Benefits:

  • Casual dress
  • On-site parking
  • Store discount

Experience:

  • Floral: 1 year (required)

Language:

  • English Fluently (required)

Work Location: In person

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