Operations Manager

2 weeks ago

Burnaby, British Columbia, Canada Targeted Talent Full time
 We are seeking a results-driven and highly experienced Operations Manager with a strong background in ecommerce, inventory management, logistics, sales, and expertise in NetSuite. The ideal candidate will be responsible for running, overseeing and optimizing all operational aspects of our business, with a focus on efficiency, scalability, and customer satisfaction.

Key Responsibilities:


  2. Ecommerce Management:

    • Oversee the ecommerce platform's operation, ensuring a seamless online shopping experience for customers.
    • Analyze sales data, trends, and customer behavior to drive strategic decision-making and improve online performance.
    • Collaborate with marketing and sales teams to develop and implement strategies to increase online sales and customer engagement.

  3. Inventory Control:

    • Manage inventory levels, forecasting, and replenishment to meet customer demand while minimizing excess stock and stockouts.
    • Implement inventory tracking systems and best practices to ensure accurate stock levels and efficient order fulfillment processes.

  4. Logistics and Supply Chain Management:

    • Optimize logistics processes, including shipping, warehousing, and transportation, to streamline operations and reduce costs.
    • Coordinate with logistics partners, negotiate contracts, and ensure on-time delivery of products to customers.

  5. Sales Operations:

    • Work closely with sales teams to align operational processes with sales strategies, goals, and performance metrics.
    • Monitor sales data, pipeline management, and customer interactions to support sales team effectiveness and drive revenue growth.

  6. Netsuite Expertise:

    • Serve as the primary administrator and subject matter expert for Netsuite ERP system, overseeing system configuration, data management, and user training.
    • Utilize NetSuite's capabilities to optimize operational workflows, reporting, and integration with other business systems.

Qualifications:

  • Bachelor's degree in Business Administration, Supply Chain Management, or combination of experience and education.
  • Proven experience in operations management roles with a focus on ecommerce, inventory, logistics, and sales.
  • Very strong proficiency in NetSuite ERP system, with a track record of successful implementation, customization, and administration.
  • Excellent analytical skills, strategic thinking, and problem-solving abilities.
  • Demonstrated leadership, project management, and cross-functional collaboration skills.
  • Strong communication, negotiation, and relationship-building capabilities.
  • Ability to thrive in a fast-paced, dynamic environment and drive operational excellence throughout the organization.

If you meet the qualifications above and are looking to take on a challenging and rewarding role as an Operations Manager, we invite you to apply and join our client's team to drive operational success and growth in our organization.

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