Patient Services Specialist

3 days ago

Edmonton, Alberta, Canada FYidoctors Full time $45,000 - $60,000 per year

Our
FYidoctors West Edmonton Mall
clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest
Patient Services Specialist
.

This position is a
part-time role
working 2
0-29 hours per week
. Our clinic is open
Monday to Sunday
.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we'd love to hear from you Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment

How You'll Benefit:

  • Competitive wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Why You Should Join Us
FYidoctors, a division of FYihealth group, is Canada's largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

  • Registered Nurse – Patient Flow Nurse

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $4,326 - $59,121 per year

    Your Opportunity:The Registered Nurse - Patient Flow Nurse (PFN) is a centralized Edmonton Zone role within the Integrated Operations Center (IOC), supporting real-time patient flow coordination across the continuum of care. Operating in a non-direct care capacity, the PFN uses clinical expertise, data analytics, and situational awareness to assist in...

  • Registered Nurse – Patient Flow Nurse

    1 week ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $4,326 - $59,621 per year

    Your Opportunity:The Patient Flow Nurse (PFN) is a centralized Edmonton Zone role within the Integrated Operations Center (IOC), supporting real-time patient flow coordination across the continuum of care. Operating in a non-direct care capacity, the PFN uses clinical expertise, data analytics, and situational awareness to assist in destination/deployment...

  • Registered Nurse– Patient Flow Nurse

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $4,326 - $59,210 per year

    Your Opportunity:The Patient Flow Nurse (PFN) is a centralized Edmonton Zone role within the Integrated Operations Center (IOC), supporting real-time patient flow coordination across the continuum of care. Operating in a non-direct care capacity, the PFN uses clinical expertise, data analytics, and situational awareness to assist in destination/deployment...

  • Patient Service Associate, Edmonton

    1 week ago

    Edmonton, Alberta, Canada Inizio Engage Full time $40,000 - $60,000 per year

    Position SummaryInizio Engage Canada is seekingPatient Service Associateto join our team and build meaningful connections with healthcare professionals. This exciting opportunity offers a gateway into the pharmaceutical industry,no prior field experience required. You'll build meaningful connections with healthcare professionals by delivering themedications,...

  • Child and Youth Development Specialist

    1 week ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $37,350 - $49,730 per year

    Your Opportunity:The Child and Youth Development Specialist (CYDS) functions as a child development worker under the supervision of the charge nurse and unit manager. The CYDS is part of a multidisciplinary team in the day patient tertiary care program at the Glenrose Hospital, providing ongoing observation, therapeutic support and supervision to a variety...

  • Child Life Specialist

    1 week ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $37,350 - $49,730 per year

    Your Opportunity:As a Child Life Specialist, you will plan, develop, implement, coordinate and evaluate developmental and normalization activities including therapeutic play programs in order to further the social, emotional, intellectual and physical growth of children and adolescents. You will assess, research, plan, implement and evaluate appropriate play...

  • Service Worker II

    2 weeks ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $42,000 - $57,000 per year

    Your Opportunity:Our vision of a high-performance organization is to make the UAH Level 3 OR "the place to work" by fostering a community that respects all of its members and recognizes all of their contributions as important and necessary to provide the best patient care. Duties: The successful candidate will provide support within Operative Services Level...

  • Procurement Specialist III

    1 week ago

    Edmonton, Alberta, Canada Alberta Health Services Full time $42,000 - $47,800 per year

    Your Opportunity:The Procurement Specialist III - Contract Coordinator will be pivotal role within the Contract Strategy & Performance team with EHS Alberta. We are seeking a driven professional to coordinate the competitive bidding process, develop comprehensive sourcing strategies, participate in negotiations, and drafting commercial & service agreements...

  • Patient Care Coordinator

    3 days ago

    Edmonton, Alberta, Canada Insight Medical Imaging Full time $40,000 - $60,000 per year

    A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees.  With over 650 employees and 17 clinic locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray.  Insight is currently seeking Patient Care Coordinators to join...

  • Customer Service Specialist

    3 days ago

    Edmonton, Alberta, Canada Service Experts Canada Full time $50,000 - $80,000 per year

    OverviewCustomer Service SpecialistReports To: General Manager and/or Office ManagerStatus: Full-time, RegularCategory: Customer ServiceLocation Name: McKinley HeatingLocation Address: Edmonton, ABJoin the team of experts and realize your true potentialWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what...