Sr. Credit

2 weeks ago

Mississauga ON LT Z, Canada Total Power Limited Full time

Sr. Credit & Collections Analyst

The Credit & Collections Analyst is responsible for the collection of customer invoices and reconciliation of customer concerns. This position involves a high level of attention to detail to ensure accuracy.

The Ideal Fit (Core Competency)

  • Time Management
  • Development and Continual Learning
  • Problem Solving
  • Accountability and Dependability
  • Research and Analysis
  • Decision Making and Judgment
  • Excellent communication skills

What You'll Do - The Role (Responsibilities)

  • Monitor all account credit limits and aging of receivables, communicate to the necessary parties when an account is over its limit.
  • Perform collection procedures on all invoices over 30 days old. Identify problem accounts - make prompt decisions for collection. i.e. Collections, Construction Liens, Legal.
  • Monitor volume of credit checks used online with credit reporting agency to maximize value, minimize costs.
  • Identify and facilitate the resolution of all customer disputes on a timely basis, working with internal department/branch stakeholders when necessary.
  • Support monthly customer account disputes meeting.
  • Process credit card payments.
  • Other duties and tasks as assigned.

What You Need (Requirement)

  • 3-5 years' credit collections experience with strong negotiating and communication skills preferred.
  • Excellent working knowledge of Microsoft Office and understanding of computerized accounting systems.
  • Written and verbal fluency in English
  • Strong problem-solving skills with good organizational, time management and prioritizing skills.
  • In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.
  • Experience working in an ERP system
  • Ability to attend and conduct presentations.

Working Conditions

  • Travel may be required.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required.
  • Lifting or moving up to 10lbs may be required.

We Offer

  • Comprehensive medical, dental, and vision benefits.
  • Employer RRSP matching program.
  • Health & wellness spending accounts and Employee Assistance Program.
  • Paid time off and statutory holidays.
  • Tuition reimbursement and professional development opportunities.
  • Company vehicle for select roles and on-site parking.

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