Tutor & Admin Support

Be a part of something meaningful by joining our equitable education mission

VICI Learning is a mission-driven tutoring and academic coaching centre dedicated to empowering every student to become a motivated, confident, and independent learner ready to conquer their academic journey.

We believe every child deserves equitable and accessible education, and we work collaboratively as a team to create learning experiences that are supportive, personalized, and impactful.

Our values guide everything we do:

Integrity Teamwork Communication Empathy Consistency & Perseverance Agility & Innovation

The Part-Time Tutor & Administrative Assistant plays a key role in ensuring smooth day-to-day operations at the learning centre while delivering high-quality, student-centered academic support. This dual role supports both the front-line customer experience and student tutoring success, helping families feel welcomed, supported, and confident in their learning journey with us.

This position is ideal for someone who loves working with students, thrives in a community-focused environment, and enjoys contributing to a meaningful educational mission. The ideal candidate is someone who thrives at the intersection of education and operations — someone who can make families feel supported, tutors feel equipped, and students feel motivated and capable.

The VICI Academic Coach and Tutor responsibilities include:

• Deliver engaging, student-centered learning sessions by assessing student needs, adapting your teaching style, and building strong rapport.
• Support academic growth and confidence by teaching creatively, simplifying difficult concepts, and connecting learning to student interests.
• Encourage independence and lifelong learning by helping students build study habits, learning tools, and organizational skills.
• Track progress and communicate effectively by submitting session summaries, updating learning plans, and maintaining respectful communication with families and the admin team.

When you are not busy educating students, you will support your fellow team and other students by taking on Key Administrative Responsibilities:

• Create a seamless and welcoming client experience by greeting students, parents, and tutors warmly and maintaining the professional appearance of the centre.
• Ensure smooth daily operations by providing front desk support, responding to phone/email inquiries, and managing communications with professionalism and clarity.
• Maintain accurate records and documentation by supporting data entry, attendance tracking, credit balance checks, session summaries, and onboarding documentation using internal CRM and scheduling systems.
• Coordinate schedules efficiently by managing tutor–student scheduling, rescheduling, and service coordination to ensure consistency and reliability.
• Support business operations by assisting with hiring processes, marketing tasks, community events, and process improvements (e.g., session summary automation).
• Perform other duties as assigned to support business operations.

Qualifications:

• Previous experience in office administration, education, or customer service is an asset.
• Skilled in lesson planning, adapting teaching strategies, and delivering student-centered instruction
• Strong subject-matter proficiency (Math, English, French, Science, or other focus areas)
• Ability to assess student needs, identify learning gaps, and design appropriate learning strategies
• Comfortable using educational resources, digital tools, and interactive learning platforms
• Strong communication and interpersonal skills to liaise with clients and tutors.
• Excellent computer and technical skills: CRM, ERP, Automations, Microsoft Teams.
• Ability to handle confidential information with professionalism.
• Self-motivated, reliable, and eager to learn new systems and procedures.
• Strong organization, multitasking, and attention to detail.
• Class 5 driver's license is an asset.
• Criminal Record Check (with Vulnerable Sector); CPR certification is required.
• Familiarity with the local BC education system and curriculum is an asset.

Schedule

• Weekday evenings and weekends are required.

Hours

• 10-20hrs/week

What we offer:

• Supportive, collaborative work environment
• Mentorship and on-the-job training.
• Access to educational resources and teaching tools
• 2-weeks vacation
• Career progression and growth opportunities supported by professional development
• Reap the benefits of joining a nimble organization: a collaborative and empowering atmosphere where you are encouraged to grow, take initiative, and have a significant impact on the organization's future and local community.

Seems like the right fit and ready to apply? We can't wait to hear from you Send your resume and cover letter to

Job Types: Part-time, Casual

Pay: $17.85-$23.85 per hour

Benefits:

• Flexible schedule
• On-site parking

Application question(s):

• Do you have experience with administrative tasks such as scheduling, customer communication, or handling records?
• Are you comfortable working onsite at our New Westminster centre and supporting both tutoring and front-desk responsibilities?
• Which subjects and grade levels are you confident tutoring?
• Do you have prior experience tutoring or working with students?
• What is your availability during weekdays and weekends?

Experience:

• Tutoring: 1 year (preferred)

Work Location: In person