Group Benefits Service Coordinator

About Us

BP Consulting is a leading group benefits advisory firm helping Canadian employers optimize their employee benefit plans. We're also building something bold—
Maple Life
, our fast-growing startup division designed to disrupt traditional group insurance distribution with a smarter, more scalable model.

We are looking for a detail-oriented, analytical, and proactive
Group Benefits Service Coordinator
. This is a key support role within our team—ideal for someone who has experience with group insurance, enjoys working with data, and can manage a variety of operational and administrative tasks, including RFP preparation, renewal support, and special projects. This role requires strong process management, accounting knowledge, customer service, be able to handle large amounts of data, and maintain accuracy.

This is not an internal HR role. We are a Group Benefits Consulting Firm that works with employers and insurance carriers. This role supports our consultants in administering benefits plans for multiple clients.

We're seeking someone who is equally comfortable formatting reports and presentations as they are analyzing insurer data and supporting high-stakes deliverables for consultants.

Key Responsibilities

• Create and format client deliverables
  , including reports, briefs, financial summaries, and renewal memos.
• Build professional PowerPoint presentations
  for client meetings, proposals, and marketing initiatives.
• Utilize Excel
  to prepare billing summaries, data analysis, and comparative reports for renewals and marketing.
• Provide
  administrative support
  for consultants
  including scheduling, correspondence, and file management.
• Support Consultants with the RFP process
  , including compiling documentation, formatting submissions, and coordinating carrier responses.
• Assist with ad hoc projects
  , including internal initiatives, compliance documentation, client onboarding, and research tasks.
• Draft and respond to
  routine and confidential communications to clients
  , maintaining a high degree of professionalism and discretion.
• Support
  day-to-day processes for benefits programs
  , ensuring compliance with standards and eligibility rules.
• Collaborate with consultants to
  streamline workflows
  and maintain consistency in client service delivery.

Qualifications & Skills

• Post-secondary diploma or degree in
  Business, Insurance, Office Administration
  , or related field.
• 2+ years of experience
  in group benefits, employee benefits administration, or financial services (preferred).
• Advanced proficiency in
  Microsoft Excel
  (formulas, formatting, pivot tables, charts) and
  PowerPoint
  .
• Comfortable working with
  financial data, insurance documents
  , and carrier reports.
• Excellent verbal and written communication skills with strong
  proofreading and formatting abilities
  .
• Strong organizational and time management skills with the ability to handle multiple priorities.
• High level of
  professionalism, discretion
  , and initiative.
• Adaptable and resourceful, with the ability to perform
  ad hoc duties
  independently and effectively.

Why Join Us?

• Fast-growing brokerage firm with meaningful growth and advancement opportunities.
• Competitive compensation with
  commission opportunities
  .
• Full
  benefits package
  including dental, vision, extended health care, life insurance, critical illness insurance, disability insurance, and an Employee & Family Assisted Program (EFAP).
• Team-oriented, supportive work culture and regular company events.
• Office located in Toronto with a Monday–Friday, 9-5pm schedule.

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Ability to commute/relocate:

• Toronto, ON M4M 2R7: reliably commute or plan to relocate before starting work (required)