Quality Engineering

About The Role
This position, working under the supervision of the Quality Manager, is responsible for process documentation, completing quality deliverables on new product launches, ensuring all process changes have accurate documentation completed, and other process/quality improvements as required. In addition, this individual will be responsible for answering technical questions from the workforce, perform structured root cause analysis using standard techniques, and support all product qualifications with respect to Quality testing and reporting.

What You Will Do

• Responsible to support the improvement of plant metrics with support teams (M-QCR, RACI, Reprints, Cost of Quality)
• Responsible for the creation and maintenance of Systems, Processes, Procedures, SOPs and Corrective Actions for Quality issues
• Responsible for meeting annual Hoshin goals (based on split – individual/department)
• Responsible for the disposition of raw material in the Quarantine Area (non conforming material)
• Leads Continuous Improvement activities within the Quality team
• Provide Manufacturing Area Team with input and feedback on product & process quality findings (from inspections, audits, analysis)
• Create and maintain Quality Standards for all new and existing products, regularly reviewing these standards against customer feedback, and making changes/improvements as necessary
• Create Process Flow, Control Plans, PFMEA and Standard Operating Procedures
• Create and update short term and long term quality status ranking major quality issues and work with management team on prioritizing and planning improvement activities and resources required to address these issues
• Apply structured Root-Cause Problem Solving (RCPS) techniques and apply them regularly , documenting the results and following up on execution and effectiveness
• Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting data
• Train others on problem solving techniques through small-group problem solving activities
• Be actively and productively involved with cross-functional teams as a representative of Quality
• Utilize Quality software applications and analytic dashboards for investigations
• Deliver periodic VSO Quality Reviews and Floor Walk presentations for responsible Manufacturing Area with respect to Quality metrics, initiatives, and challenges
• Lead & support color process controls and product color management systems
• Complete second-level verifications of audit failures to ensure consistency of the audit process
• Create, apply and ownership of Quality Walls (product inspections) including use of inspection applications
• Support the development, training, and adherence to CTQs (Critical to Quality) for all team members
• Maintains a high level of professionalism while working through challenging tasks
• Escalates issues to management and appropriately manages disagreements with utmost professionalism and adherence to the Vista Behaviors
• Other tasks as required for business operations

What You Need

• 3-5 years of relevant experience in Quality Assurance or Lean Manufacturing
• Bachelor's Degree in Engineering
• ASQ Quality Certification/Certified Quality Engineer Certification preferred
• Green/Black Belt Certification considered an asset
• Print color management experience considered an asset
• Must have clearly proven problem-solving skills as well as good written and verbal communication skills
• Experience with Quality Assurance Management Systems
• Experience in Statistical analysis techniques (ie Minitab), ergonomics and process flow
• Strong common sense, decision-making skills and able to react with a sense of urgency
• Experience communicating to groups and training effectively to a broad spectrum of audiences
• Proven strong organizational, communication and planning skills with ability to provide leadership and support
• Advanced computer skills with ability to learn with traditional Microsoft software (Excel, Word, outlook, PowerPoint) and/or Google Workspace software (Sheets, Docs, Gmail, Slides)

About Us
VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion
VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer
VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.