Logistics Administration Specialist- Toronto

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

Main activities and responsibilities

Reporting organisationally to the Director, Operational Services Canada and working in close collaboration with the Senior Manager Central Logistics, the Logistics Administration Specialist will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich and other key individuals responsible for delivering the Logistics operations across Mexico and the USA but with a focus on Canada.

This role will be responsible for supporting the central logistical operations during the planning and delivery phases to provide a seamless logistics operation for the FIFA World Cup 2026. Further, this role will support throughout the planning and delivery stages coordinating logistics activities across the end-to-end supply chain including customs, warehouse, distribution, materials and venue.

The primary responsibilities of the Logistics Administration Specialist for the FIFA World Cup 2026 are to:

• Support Central Logistics operations for the FIFA World Cup 2026, including program management, development, implementation and support of Logistics Coordination Centre (LCC).
• Support with contract management of the Official Logistics Service Provider (LSP) and other Logistics equipment suppliers to ensure adherence to contractual KPIs and service levels.
• Support on the overall planning, implementation, operational process across Central Logistics and LCC operations to achieve a seamless supply chain.
• Coordinate with various stakeholders, including Host Cities, FIFA Client Groups, suppliers, and service providers, to capture requirements and align with logistics operations.
• Assist with program management of logistics teams (materials, venues, customs and freight forwarding, warehousing, PMA and distribution) to ensure alignment on logistics requirements, timelines, and expectations.
• Assist with maintaining the Risks & Issues Register, aligning contingency plans to address unforeseen circumstances that may arise during the tournament.
• Assist with drafting and tracking of policies and procedures.
• Assist in analyzing supply chain data to identify trends, gaps, and opportunities for optimization, providing actionable insights to the Logistics team.
• Generate regular and ad hoc reports on Logistics planning progress, budgets, and logistics to support management decisions, including daily/weekly logistics situational reporting.
• Support with implementation of technological solutions and digital platforms to streamline logistical processes, enhance tracking, and improve real-time communication.
• Help create and maintain user guides, step-by-step instructions, and training materials for the Logistics team.
• Contribute to the development of presentations and visual aids for stakeholder communication on Logistics planning processes and updates.
• Assist with monitoring and managing the Central Logistics budget.
• Support in the organization of meetings with internal stakeholders to review logistics needs, address issues, and provide updates.
• Manage stakeholder logistics requests by facilitating logistics change requests communicating changes, and ensuring all updates are accurately tracked.
• Monitor logistics schedules, updating stakeholders on any reported delays or issues.
• Be available to work shifts during tournament times, within the Logistics Coordination Centre as required.
• Document best practices and procedures to ensure clear tracking and transfer of knowledge.
• Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations.
• Support on-ground logistics operations if required, possibly travelling to other locations.
• Other duties as assigned.
• This role requires strong attention to detail and a customer-oriented approach to support stakeholders and contribute to successfully executing the FIFA World Cup 2026, and other related events.

FIFA World Cup 26 Skills Framework

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyse one's behaviour, while assuming consequences of one's own actions and/or decisions and learning from one's mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one's contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

• Education in Logistics, Supply Chain, Data Analysis, Data Management, or equivalent experience.

Work Experience

• Minimum of 1-2 years of overall work experience.
• Experience in Events or Supply Chain is a plus.
• Strong customer service focus.
• Excellent analytical skills and ability to make decisions independently and within a team environment.
• Extremely high attention to detail.
• Team player, comfortable in upward/downward communication and wanting to go the extra mile.
• Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence, and experience working in a multi-cultural, multi-national environment.

Languages

• Fluent in English. French proficiency a plus.

Technology

• Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Visio & Project), planning software, and online collaboration tools.
• Familiar with Microsoft PowerBI: able to obtain data and create dashboards.
• Able to learn new software tools and train others.

FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The FIFA World Cup 26 will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.