Mid-Market Account Manager

7 days ago

Remote Canada Deck Software Full time $80,000 - $120,000 per year

About Deck

Deck is building the data infrastructure for the internet. We make scattered, login-protected data instantly accessible through clean APIs and integrations—empowering businesses to act fast and smart, with no friction.

We're a team of builders from top-tier tech companies who believe one thing: great ideas need great data. If you thrive in early-stage chaos, own your work like a founder, and think in frameworks—not features—Deck might be your next home.

The Role
We're looking for a Mid-Market Account Manager who blends commercial instinct with product fluency. You'll own a portfolio of mid-market accounts across fintech, proptech, and energy management — helping clients automate their data operations, expand usage, and realize measurable value.

This is a revenue role. You'll drive retention, renewals, and expansion while serving as a trusted advisor to clients who rely on Deck for mission-critical data access.

What You'll Do

  • Lead renewals, upsells, and cross-sells across your account portfolio — you own the revenue outcomes

  • Build and manage strong relationships with client decision-makers and technical stakeholders

  • Partner with Product and Data Engineering to help clients optimize integrations and workflows

  • Develop a deep understanding of Deck's product and data ecosystem to guide client adoption

  • Proactively identify growth opportunities and align internal resources to capture them

  • Conduct structured business reviews focused on ROI, product usage, and roadmap alignment

  • Surface client insights and influence product development priorities based on real usage

  • Create scalable playbooks, enablement materials, and reporting frameworks for account growth

  • Track account health, forecast renewals, and maintain accurate records in the CRM

Who You Are

  • 4–7 years of experience in Account Management, Customer Success, or Sales in SaaS or data/automation

  • Strong commercial mindset — you've owned renewal and expansion targets before

  • Product-oriented — you understand APIs, integrations, and data workflows and can translate them into client value

  • Skilled communicator who can move comfortably between operators and executives

  • Analytical and organized — you use data to guide actions and measure impact

  • Thrives in fast-moving, high-accountability environments

  • Bonus: experience with clients in fintech, proptech, sustainability, or energy data sectors

Why Join Deck?

  • Competitive pay for the right skills

  • Proven leadership with a track record of big results

  • Significant ownership and autonomy in how you operate

  • A team of exceptional peers tackling complex, high-leverage problems

  • Momentum: recent fundraise by top-tier investors, massive whitespace, and accelerating traction

Deck isn't just a product—it's a mission. We believe that businesses should spend more time thinking and building, and less time wrestling with data plumbing. If that vision excites you, and you're energized by early-stage speed, ambiguity, and intensity—let's talk.

Before applying, take a look at our Constitution. If you don't dislike it, there's a good chance you'll love working here.

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