Key Holder/Sales ssociae

2 weeks ago

Etobicoke ON, Canada Steve Madden Full time

Title: Keyholder/Sales Associate

Reports To: Assistant manager & store Manager

General Summary: Assists the manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

Major Responsibilities: include the following.

  • · Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • · Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
  • · Manages store in absence of Assistant Manager and Store Manager.
  • · Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
  • · Demonstrates salesmanship skills by maintaining sales productivity levels.
  • · Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
  • · Monitors deliveries of stock and properly receives from shipping company.
  • · Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
  • · Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
  • · Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
  • · Implements security precautionary measures to protect company assets.
  • · Able to use POS system
  • · Other duties may be assigned.
  • · Special projects as needed
  • · Able to lift boxes maximum weight of 50 pounds
  • · Able to stand for long periods of time, approximately 6-8 hours
  • · Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience:

  • · High school diploma or equivalent.
  • · 1-3 years experience in a retail store.
  • · Management experience.

Language Skills:

  • · Ability to read, write, and understand English required and French in Quebec.
  • · Strong interpersonal and customer service skills
  • · Strong verbal and written communication skills required.
  • · Proper telephone etiquette

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Store discount

Work Location: In person

Job Type: Permanent

Pay: $18.00-$19.00 per hour

Expected hours: 20 per week

Benefits:

  • Dental care
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Retail sales: 1 year (preferred)

Work Location: In person

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