Key Holder

1 week ago

Fairview Mall ON, Canada groovy Full time

Job Summary

Groovy Shoes is your go-to retail boutique for the latest and greatest in sneakers and streetwear. Established in Toronto in 1981, we pride ourselves on offering an exceptional shopping experience, combining top-notch customer service with an unbeatable selection of footwear. We're on the hunt for a dynamic, passionate Assistant Store Manager to help lead our team.

As the Key Holder/Floor Lead at Groovy Shoes, you'll be the driving force behind our store's success. You'll be responsible for achieving sales targets, leading a team, assisting with daily operations, and ensuring that our customers receive exceptional customer service. If you're a results-driven, natural leader with a passion for sneakers, we want to hear from you

Job Type / Category

Briefly, here's a look into the day to day at Groovy as a key holder:

  • Opening/Closing the store
  • Supervising sales associates' work and assigning tasks
  • Lead, motivate and inspire the team. Keep a positive environment for sales.
  • Demonstrates integrity, honesty, and knowledge that promote the culture, values and missions of the store.
  • Maintains and models a calm demeanour during periods of high volume or unusual events; continues to keep the store operating to standard and sets a positive example for the team.
  • Constantly communicate with the management team to improve employees and the store itself. Give ideas and take initiative.
  • Delegates and follows up on tasks as set by management.
  • Influences staff by leading by example, in sales and hands-on work.
  • Demonstrates a high level of customer service and product knowledge.
  • Maintaining in-store presentation, merchandising standards, and cleanliness
  • Delivers excellent customer service, and supervises sales associates to ensure they are delivering excellent customer service.
  • Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools.
  • Maintaining inventory control.

Required Education, Skills and Qualifications

Job requirements: Minimum of 3 years of key holder experience

Job Type: Full-time/Part-time

**Training for this position will be done at Sherway Gardens Mall

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Store discount
  • Vision care

Experience:

  • key holder: 1 year (preferred)
  • retail management: 3 years (preferred)

Work Location: In person

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