Operations Assistant

7 days ago

NiagaraontheLake, Ontario, Canada Ironwood Cider Full time

Founded in 2013, Ironwood is a contemporary cidermaker focused on clean design and expressive flavour. What began as a small orchard project has become a space where clarity, balance, and modern craft come together. Every season offers its own materials — fruit, fermentation, ideas — each shaped through a dialogue between nature and design.

Ironwood is looking for an Operations Assistant to support production, retail, weddings, and day-to-day facility operations. This role is hands-on and essential to keeping the property running smoothly. You'll work across the entire business and support the teams who produce, host, and serve our guests.

Role Overview

The Operations Assistant is a cross-functional support position responsible for physical tasks, logistics, setup, cleaning, and general facility work. You'll work closely with production, retail/weddings, and office administration to ensure the space stays clean, organized, and ready for service.

This is an ideal role for someone who enjoys physical work, variety in their day, and being part of a small, tight-knit team.

Key Responsibilities

Production & Cellar Support

  • Assist with cleaning tanks, floors, drains, and equipment
  • Support bottling/canning days (packing, staging, moving pallets)
  • Move cases between warehouse, retail, and production areas
  • Restock cold storage and retail inventory
  • Basic equipment prep and cleanup

Facilities & Maintenance

  • Assist with minor repairs, handyman tasks, and general upkeep
  • Maintain cleanliness of common areas, loading dock, and outdoor spaces
  • Handle waste, recycling, keg returns, and supply restocking
  • Seasonal tasks such as snow clearing, salt application, and patio setup

Retail & Events Support

  • Set up and tear down weddings and private events
  • Move tables, chairs, décor, glassware, and equipment as required
  • Support retail staff with stock movement, back-of-house organization, and deliveries
  • Assist with merchandise and point-of-sale restocking

Logistics & Errands

  • Pick up supplies or materials within the region
  • Support delivery preparation and order staging
  • Assist with receiving shipments, unloading trucks, and checking inventory

Qualifications

  • Comfortable with physical work and lifting up to 50 lbs
  • Reliable, punctual, and able to work independently
  • Strong attention to cleanliness and safety
  • Valid G driver's license (preferred)
  • Experience in hospitality, warehouse, or production environments is an asset but not required
  • Flexible schedule — must be available evenings/weekends for events


•Smart Serve Certificate

What We Offer

•$47,000/yr, full-time

  • A stable, year-round role in a growing cidery
  • Cross-training across production, retail, and events
  • A supportive team environment with opportunities to grow
  • Staff discounts and access to Ironwood events


•Benefits package including dental and prescription

Job Type: Full-time

Pay: From $47,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Store discount
  • Vision care

Education:

  • Secondary School (preferred)

Experience:

  • Joint operations: 4 years (preferred)

Work Location: In person

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