Store Manager

6 days ago

Toronto, Ontario, Canada Maison Birks Full time

As a
Store Manager
for our
Birks
store located in the

Manulife Centre
, in
downtown Toronto
, you will get to embody our
belief in the promise of a brighter tomorrow
through each interaction. You'll be joining a motivated team that prides itself on excellence, hard work, and genuine collaboration.

ARE YOU OUR HIDDEN GEM?

The
Store Manager
assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.

To do so, the Store Manager will be expected to…

  • Develop, organize and manage a high-volume retail store
  • Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
  • Foster an environment that puts the client at the forefront
  • Develop meaningful relationships with each and every client
  • Manage store operations, business development, client relations and promote the store within the community
  • Achieve or exceed sales targets continuously

Our ideal candidate has…

  • Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred;
  • A Bachelor's Degree in Operations Management, Business
  • Administration OR other relevant education;
  • Strong team values and leadership skills;
  • Ability to offer an exceptional client service that is both unique and memorable;
  • Excellent interpersonal, communication and writing skills;
  • A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);
  • A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer:

  • Competitive earnings, including commissions and bonuses
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At
Birks
, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at
Birks
, and
let your true self shine

  • Are you the gem we are looking for?

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