Strategic Account Manager

We are looking for a Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into both our existing customer base and some net new to uncover pipeline, drive sales cycles and close business.  The Strategic Account Manager will develop, own and execute against account success plans. They will work closely with internal teams such as Solution Consultants, Customer Success, Implementation, Operations, Product to help ensure overall expansion.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

• Own relationships with named accounts to develop and implement plans geared at both maximizing expansion opportunities across all Tipalti products and ensuring high bar of customer success
• Accurately maintain account and opportunity information within our internal CRM systems.
• Effectively leverage systems and tools to engage with customers, manage pipeline, track deal progress, etc and use data to inform and enable effective decisions
• Work strategically to understand the customer's business and align to their business goals 
• Identify business challenges and create solutions using Tipalti services
• Build deep trusting relationships with decision makers and executives and ensure they are  appropriately engaged.
• Collaborate with cross-functional teams to develop and execute effective sales strategies.
• Continually identify and communicate customer knowledge gaps and opportunities for Tipalti products and services.

About you 

• 4+ years of experience in Software/SaaS or Financial Tech sales with a successful track record of consistent quota achievement.
• Undergraduate degree in business administration, finance, accounting or a related area, or equivalent.
• Previous experience selling to C Suite - Emerging Technologies, Digital Economy and Global Organizations strongly preferred.
• Problem solving capabilities, highly organized, and detail-oriented, strong time-management skills  
• Proactive, self-starting individual who can identify opportunities and run with it.
• Demonstrated ability to sell large scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in existing customer base.
• Skilled at fostering and leveraging strong working relationships with cross-functional teams to develop and execute customer success strategies.
• Driven to achieve aggressive goals combined with equal passion for customer success.
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with key client

Our benefits package includes: 

Vancouver: 

• Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
• Competitive salary and stock options
• Matching RRSP
• Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
• Maternity, Paternity and Fertility Treatment benefits
• 15 days of PTO
• Subsidized lunch on office days
• Fresh fruit, snacks & drinks in office
• Conveniently located close to transit
• Phone/internet allowance 
• Regular company-wide social events
• Multiple ERG groups celebrating our diversity and creating an inclusive culture

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, , and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to  for assistance.

AI Use 
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti