Level 2 Help Desk Computer and Network Support Technician
2 days ago
Western I.T. Group is an established managed IT service company specializing in cloud based network deployments for businesses across Canada.
We are currently looking for a level 2 help desk/support technician to join our team.
Employee will be responsible for remote support of various customer sites and networks.
Responsibilities include, but are not limited to:
- Enterprise Remote Help Desk Support
- Account Moves, Adds and Changes
- Customer Assistance and Service
- Level 1&2 Desktop, Server and Network Troubleshooting
- Ticket Escalation to Senior Staff
At least 3 years of technician experience required. Certification/degree in related field desirable.
Employee must hold a valid drivers license in good standing.
Benefits program available.
Work Remotely
- No
Job Type: Full-time
Pay: $65,000.00-$68,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Are you willing to take a required skills test as part of the interview process?
- I understand that this is NOT a remote position and requires me to be physically present in London, ON. Indicate Yes or No.
Experience:
- Technical Support: 5 years (required)
Language:
- English (required)
Licence/Certification:
- Driver's Licence (required)
Location:
- London, ON (required)
Work Location: In person
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