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Business Development Manager

8 hours ago

Greater Toronto Area, Canada Connex Telecommunications Inc. Full time

Company Description

Connex Telecommunications Inc., established in 1996 and part of the Malar Group of Companies, is a leading-edge systems integrator specializing in network communication solutions. Through strategic partnerships with top manufacturers and software companies, we design, install, integrate, maintain, and manage wired and wireless networks. With a legacy of 25 years marked by growth through key acquisitions, Connex has expanded its offerings and expertise. Operating with a team of over 600 employees across 14 offices in North America, we deliver next-generation solutions tailored to meet diverse client needs. Our commitment to innovation, client focus, and continuous growth drives our success.

Role Description

We're looking for a results-driven Business Development Manager to help drive revenue growth by selling Managed Services, QA Automation, and Professional Services in the contact center / CCaaS space.
Responsibilities include identifying and developing new business opportunities, fostering strong client relationships, and creating strategies to meet or exceed revenue targets. The candidate will collaborate with cross-functional teams to implement growth initiatives, conduct market analysis, and develop tailored proposals. Additionally, the role involves representing Connex in industry events, identifying market trends, and staying informed about the latest in communication technologies to ensure clients receive advanced solutions.

This role is ideal for someone who's not just experienced- but 
ambitious
, coachable, and ready to grow while earning strong 
commission upside
.

What makes this role exciting

  • Ownership of a $2–3M annual revenue target
  • Exposure to 
    Telecom, Banking, Insurance, Credit Unions
    , and 
    Federal & Provincial Government
     clients
  • Selling into large-scale contact centers (
    600–900 agents
    )
  • Strong focus on 
    CCaaS solutions

What you'll do:


• Build and execute sales strategies to penetrate regulated and enterprise markets


• Generate and qualify leads through networking, research, and industry events


• Develop long-term relationships with senior decision-makers


• Lead solution-based selling across Managed Services, QA Automation, and Professional Services


• Own proposals, presentations, and contract negotiations


• Track performance, adjust strategy, and consistently hit revenue goals


• Collaborate with marketing, operations, and delivery teams to ensure client success

What we're looking for


• 5+ years of B2B sales or business development experience in the 
contact center / CCaaS space


• Experience selling into 
telecom, banking, insurance, credit unions, or government (federal/provincial)


• A proven ability to close deals and generate 
$2-3M annually


• Strong communication, relationship-building, and problem-solving skills

Mindset matters here

You don't need to be a "veteran."

We're looking for 
self-starters-
people who are 
outgoing, not afraid to learn, willing to work hard
, and motivated by 
growth and commission rewards
.