Administrative Assistant

Job Title: Administrative Assistant/Service Coordinator

Location: Winnipeg, Manitoba

We are currently seeking a motivated, and detail-oriented Administrative & Parts/Service Support team member to join our Winnipeg branch. This role is dynamic and multifaceted, combining administrative responsibilities with support for our parts, service, and shipping/receiving operations.

The ideal candidate is proactive, organized, and thrives in a fast-paced environment. Strong time management, communication, and problem-solving skills are essential, along with the ability to work both independently and as part of a team.

Responsibilities

• Process work orders and maintain accurate records
• Answer and direct incoming phone calls, emails, and mail correspondence
• Collaborate with Head Office on payroll and timesheet submissions
• Maintain branch health and safety documentation in coordination with Head Office
• Contact customers with updates on parts and service status
• Prepare and submit parts estimates
• Support Service Writers with scheduling and job tracking
• Perform parts runs as required
• Assist with shipping, receiving, and inventory control tasks

Qualifications & Physical Requirements

• Minimum 3–5 years of experience in an administrative, customer service, or parts/service support role
• Valid driver's license and clean driving record (required)
• Ability to operate a forklift is considered an asset
• Strong verbal and written communication skills
• High proficiency with Microsoft Office Suite (Word, Excel, Outlook); familiarity with service/parts software is an asset
• Strong organizational skills and attention to detail
• Ability to multitask and adapt to changing priorities
• Professional, customer-focused attitude with the ability to handle sensitive situations
• Reliable, punctual, and able to work independently
• Ability to lift up to 50 lbs.

Compensation:

• Hourly wage ranges from $19.00 to $25.00, based on experience.
• Comprehensive benefits package, including life insurance and a Health Spending Account
• Short-Term and Long-Term Disability (STD/LTD) coverage
• Employer-matching RRSP program

About Us:

For over twenty-five years, Westvac Industrial Ltd. has proven to be a leader in the municipal and industrial equipment industry. Founded in 1997, Westvac has grown exponentially and offers unparalleled service and inventory throughout Western Canada.

With our head office located in Acheson, AB, and branches in Saskatoon, SK; Calgary, AB; Surrey, BC; and Winnipeg, MB; we specialize in three divisions and carry an extensive product line. Our equipment includes Heavy and Light Duty Vehicle Lifts, Hydro Excavators, Street Sweepers, Garbage Trucks, Fire Apparatus, Municipal Tractors, and a variety of other industrial solutions.

Work within a recession-proof industry, enjoy job security, and join a rapidly growing company that offers opportunities for career advancement.

We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada will be contacted.

Westvac Industrial Ltd. appreciates diversity and is proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all team members. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

Job Types: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Ability to commute/relocate:

• Winnipeg, MB R3H 0H3: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Service Coordinator : 1 year (preferred)
• Administrative: 3 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person